Offshore Operations & SLA Coordinator

NYU Langone Health; Boynton Beach (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

Employee wellness program

Generous time-off program

Job summary

A healthcare institution in Boynton Beach is seeking an Offshore Operational Specialist to manage daily interactions with offshore partners. The role involves ensuring compliance with service level agreements, facilitating coordination with vendors, and analyzing performance metrics. Applicants should have an Associates degree and 2-4 years in a healthcare setting with strong communication skills and an analytical mindset. Join our team and enjoy a robust benefits package that supports your career and personal well-being.

Qualifications

• 2-4 years in a billing office or healthcare setting preferred.
• Prior experience in healthcare finance and managed care contracts is desirable.
• Effective communication with all levels of the organization is essential.

Responsibilities

• Manage daily interactions with offshore partners to ensure SLAs are met.
• Collaborate with teams to resolve issues and improve workflows.
• Conduct analysis and report findings to management.

Skills

Analytical competencies

Verbal and written communication

Multi-tasking

Professional demeanor

Education

Associates degree in relevant field

Job description

A healthcare institution in Boynton Beach is seeking an Offshore Operational Specialist to manage daily interactions with offshore partners. The role involves ensuring compliance with service level agreements, facilitating coordination with vendors, and analyzing performance metrics. Applicants should have an Associates degree and 2-4 years in a healthcare setting with strong communication skills and an analytical mindset. Join our team and enjoy a robust benefits package that supports your career and personal well-being.