Offline Selling Team Leader — Inspire Sales & Service

American Eagle Outfitters Inc.; Chattanooga (TN); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

40% off product at AE & Aerie

Career development opportunities

Store contests and prizes

REAL people - #AEOFamily

Job summary

OFFLINE by Aerie seeks a full-time Selling Team Leader to guide daily store operations, develop the business strategy, and coach a high-performing team focused on an exceptional guest experience.

You will drive sales, maintain brand standards, and lead staffing, training, and performance reviews, while upholding safety and asset protection. This role emphasizes strong leadership and a passion for AE/Aerie products.

Qualifications

• Experience leading retail teams and driving sales through guest-focused service.
• Skilled in coaching, training, and developing staff to meet KPIs.
• Strong merchandising, store operations, and visual standards.
• Committed to store safety, asset protection and policy adherence.
• Flexible availability and ability to lead, motivate, and plan.

Responsibilities

• Drive sales as Leader on Duty by maximizing performance and guest loyalty.
• Lead, coach, and develop staff; conduct performance reviews.
• Recruit and hire strong talent to meet staffing needs.
• Provide ongoing feedback and run development plans.
• Maintain visual standards and ensure a guest-ready fitting room.
• Uphold safety and asset protection standards.

Skills

Team leadership

Sales-driven

Training and coaching

Merchandising

Guest experience

Store operations

Job description

OFFLINE by Aerie seeks a full-time Selling Team Leader to guide daily store operations, develop the business strategy, and coach a high-performing team focused on an exceptional guest experience.

You will drive sales, maintain brand standards, and lead staffing, training, and performance reviews, while upholding safety and asset protection. This role emphasizes strong leadership and a passion for AE/Aerie products.