Offline - Sales Leader (Full-Time)

American Eagle Outfitters, Inc.; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests and exclusive prizes

Career development opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader in Nashville to support the Store Leadership Team with strong LOD shifts and a focus on guest experience. You will train, motivate, and celebrate associates, drive KPI results, and maintain AEO brand standards on the sales floor and in the fitting rooms.

You will recruit and develop talent, lead by example, and ensure daily operations align with store standards while maintaining guest-first service and a team-focused culture.

Qualifications

• Experience leading retail teams and driving KPI results.
• Strong training and coaching skills with a focus on developing associates.
• Commitment to delivering best-in-class guest experience and service standards.

Responsibilities

• Drive sales by maximizing fitting room and salesfloor productivity to boost KPI results.
• Lead and motivate the team through AEO's core values and service standards.
• Recruit, hire and train strong talent to maintain adequate staffing for business needs.
• Set clear goals and provide ongoing feedback through real-time coaching and recognition.
• Execute daily visual and operational procedures including shipment processing and merchandising moves.
• Maintain store safety and asset protection standards in line with policy.

Skills

Sales leadership

People management

Training & development

Guest experience

Operational excellence

Visual merchandising

Job description

YOUR ROLE

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator : You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You've led teams in a retail management role previously - #practicemakesperfect!
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• Business acumen? You've got it!
• You have flexible availability - you're available to work when the guest shops!

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.