AE - Sales Leader (Full-Time)

American Eagle Outfitters, Inc.; Walnut Creek (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests and exclusive prizes

Development opportunities

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team. You will manage daily operations, lead LOD shifts, and inspire associates to deliver a best-in-class guest experience.

You will recruit and train talent, coach for performance, and ensure visual and operational standards are met while upholding store safety and asset protection guidelines.

Qualifications

• Experience leading retail teams in a store environment.
• Strong coaching and people leadership capabilities.
• Proven ability to drive sales and guest satisfaction.

Responsibilities

• Drive sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty.
• Motivate and develop associates to meet AEO's service standards on the Salesfloor and in the Fitting Room.
• Recruit, hire and train strong talent to ensure adequate staffing and high service levels.
• Provide ongoing performance feedback through real-time coaching and celebrate achievements.

Skills

Leadership

Team motivation

Training & development

Guest experience

Store operations

Job description

YOUR ROLE

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator : You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You've led teams in a retail management role previously - #practicemakesperfect!
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• Business acumen? You've got it!
• You have flexible availability - you're available to work when the guest shops!

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.