AE - Sales Leader (Full-Time)

American Eagle Outfitters, Inc.; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

American Eagle Outfitters, Inc. is seeking a full-time Sales Leader to support the Store Leadership Team and manage LOD shifts while delivering an exceptional guest experience.

You will lead daily operations, train and celebrate associates, and drive strong sales results in a fast-paced retail environment. You will recruit and develop talent to meet business needs, provide ongoing coaching, and ensure adherence to AE service standards, safety, and asset protection across the Salesfloor and

Qualifications

• Experience leading retail sales teams and driving KPI results.
• Ability to train and develop associates to meet service standards.
• Strong focus on guest experience and store operations.

Responsibilities

• Drive sales by optimizing Fitting Room and Salesfloor productivity and building guest loyalty.
• Inspire and lead the team through AE's core values and service standards.
• Recruit and hire strong talent to ensure adequate store staffing.
• Provide real-time coaching and feedback to motivate and improve performance.
• Execute daily visual and operational procedures including shipment processing and merchandising moves.
• Maintain store safety and asset protection standards and follow policies.

Skills

Sales leadership

Guest experience

Team motivation

Job description

YOUR ROLE

As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

YOUR RESPONSIBILITIES

• You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
• You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
• You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
• You're a visual & operational innovator : You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You've led teams in a retail management role previously - #practicemakesperfect!
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• Business acumen? You've got it!
• You have flexible availability - you're available to work when the guest shops!

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with REAL people - there's nothing like your #AEOFamily.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.