Security Officer

Baptist Memorial Health Care; Memphis (TN); On-site; USD 16,531 - 30,307; Full time

Job summary

Baptist Memorial Health Care in Memphis is seeking a security professional to patrol the campus, deter crime, and respond to safety incidents. The officer provides courteous service to patients, visitors, and employees while upholding hospital policies and procedures.

The role requires a valid driver’s license, Tennessee armed guard training and certification, and certifications in First Aid/CPR, de-escalation, restraints, OC spray, baton, with a strong emphasis on professional appearance and

Qualifications

• Minimum education: high school diploma or equivalent.
• TN armed guard training and certification required.
• D rivers license required and must be current.
• First aid and CPR certifications necessary.
• De-escalation techniques and safe restraints training preferred.
• OC/pepper spray and baton certifications required.

Responsibilities

• Patrols the campus to deter crime and address hazards.
• Provide customer service to patients, visitors, and staff.
• Respond to incidents, alarms, and disruptive behavior.
• Enforce hospital policies and applicable laws.
• Submit reports promptly and professionally.
• Escort duties for money transfers and staff/patients when requested.

Skills

Customer service

Patrol & safety

Emergency response

Education

DDriver's license (state)

TN armed guard training & certification

First aid certification

CPR certification

De-escalation techniques

Restraint techniques training

OC/ Pepper Spray certification

Baton certification

Job description

Overview

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Principal Accountabilities/Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to patients, visitors, and employees carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, and combative patients, and incidents, as well as internal or external alarms.
• Understands, complies, and enforces hospital policy and procedure. As needed, enforces state and local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Will secure patient valuables upon request. Will perform non-monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conducts regular and random patrols around the facility and completes assigned goals.

Minimum Qualifications

• Minimum Education: Knowledge, skills, and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.
• Minimum Experience: Ability to obtain knowledge of the University policies, procedures, and practices in security, detain and search, emergency situations as acquired through a 90 day on the job training.
• Minimum Licensure, Registration, Certification: DRIVER'S LICENSE (CURRENT), TN armed guard training and certification. Possess or have the ability to obtain First aid, CPR, De-escalation techniques, proper and safe restraints techniques, armed guard training and registration, OC or Pepper Spray, Baton Certification.