OFFICER, SECURITY

Pomona Valley Hospital Medical Center; Pomona (CA); Hybrid; USD 34,000 - 41,000; Full time

Job summary

Pomona Valley Hospital Medical Center is seeking a Security Officer to safeguard patients, visitors and staff. You will patrol on foot and by hospital vehicle, manage access points, respond to incidents, and assist with emergency codes.

The role emphasizes professional conduct, de-escalation, incident reporting, and coordination with hospital teams. Prior security and healthcare environment experience is preferred, with a strong emphasis on customer service and adherence to hospital policies.

Qualifications

• Valid California Driver's License and eligibility for hospital insurance coverage.
• Holds or able to obtain Guard Card, Baton Certificate, Pepper Spray Certificate.
• AHA HeartSaver certification or able to obtain within 14 days of classification.
• Comprehensive knowledge of local and state laws and ordinances; BSIS training requirements.

Responsibilities

• Patrols on foot and by hospital vehicle; manage posted assignments and parking enforcement.
• Complete investigations and incident reports; provide excellent customer service to patients, associates and visitors.
• Respond to emergency codes, de-escalate combative situations, and assist with helicopter landings and security operations.

Skills

Customer service

De-escalation

Emergency response

Education

High School diploma or equivalent

BSIS training (32 hours) within six months

Job description

Job Summary:

Safeguarding the lives and property of patients, visitors and Associates at Pomona Valley Hospital Medical Center, Security Officers are expected to conduct themselves professionally and ethically while enforcing hospital policies and procedures. Duties include performing patrols both on foot and with a hospital vehicle; Working rotating assigned posts; Parking enforcement; Complete investigations and incident reports, Provide excellent customer service to patients, Associates and visitors; Perform traffic control and visitor control; De-escalate and intervene in combative situations; Assist with incoming helicopter landings; Respond to emergency codes; Operate the camera, dispatch and other assigned security systems; Ability to interpret and follow citizen arrest laws and hospital policies; Attend staff meetings and complete trainings as assigned. May perform other duties as assigned.

Required Qualifications:

Valid California Driver's License and must be eligible to be covered by the hospital insurance carrier. High School Diploma or equivalent.Current Guard Card; Baton Certificate and Pepper Spray Certificate – issued by Consumer Affairs or the ability to obtain within fourteen (14) days of position classification; AHA (American Heart Association) HeartSaver certification or the ability to obtain within fourteen (14) days of position classification. A good working knowledge of local andStatelaws and ordinances. An additional eight (8) hoursBSIStraining annually pursuant to Business and Professions Code Section 7583.6(f) (1) must be completed and shown to Security Management; Additionally, must show proof to Security Management of certificate(s) of sixteen (16) hours ofBSISapproved security officer skills completed upon employment or to be completed within 30 days of employment date and certificate(s) of remaining sixteen (16) hours of BSIS approved training in security officer skills within six months of employment date (totaling 32 hours of security officer skills training within six months of employment or upon employment).

Preferred Qualifications:

Prior experience working in a healthcare environment, PC 832 Laws of Arrest and/or PC 832 Firearms, and prior employment in security or related field.

Salary Range:

$25.30 - $30.33hourly.Salary will be commensuratewith experience.

SALARY RANGE INCLUDES EVENING SHIFT DIFFERENTIAL.

As part of our ongoing effort to remain an employer of choice, eligible employees who work qualifying weekend shifts receive a competitive weekend rate.