Office Technician II

Wright; Buffalo (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Office Technician II to provide vital administrative support in a dynamic government setting. This role involves engaging with the public, managing records, and ensuring compliance with data privacy laws. The ideal candidate will possess strong customer service skills and a solid background in administrative tasks. Join a team that values community engagement and offers a comprehensive benefits package, including health insurance and retirement plans. If you are detail-oriented and thrive in a supportive work environment, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vacation Leave

Sick Leave

Holiday Pay

Retirement Plan

Flexible Work Hours

Qualifications

• High school diploma and two years of administrative support experience required.
• Ability to type 35 words per minute and manage confidential data.

Responsibilities

• Provide customer service and clerical support to the Department.
• Maintain and manage records, ensuring compliance with data practices laws.

Skills

Customer Service

Data Entry

Records Management

Typing (35 WPM)

Communication Skills

Education

High School Diploma or GED

Associates/Technical Degree (Preferred)

Tools

MS Word

MS Excel

Electronic Management Document Filing Systems (OnBase)

Job description

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General Definition of Work

There are two (2) Office Technician II positions available that will be hired for from this recruitment process.

Hiring wage $22.49 hourly with no previous law enforcement experience.

This position requires an extensive background.

Performs intermediate skilled administrative support work providing customer service, clerical, office support and/or financial activities to assist Department /Office management in administering programs and services provided to the County and the general public. Work is performed under the limited supervision of a unit supervisor and/or Department Director. Limited oversight/training is exercised over less experienced office staff.

Essential Functions

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

Essential Functions

• Interacts with the public, vendors, others in the work unit, across units and with other agencies in person, on-line, or via telephone to exchange general information related to the Department’s/Office’s programs and activities; explains processes and requirements; receives and responds to complaints of both a routine and confidential nature requiring knowledge of policies, procedures, activities, and rules regarding data privacy.
• Performs records management duties specific to the Department/Office assigned.
• Responsible for complying with State of Minnesota data practices laws.
• Assists with record maintenance and maintains Department/Office specific records; i.e. scans, indexes, and maintains all current and historical files; recommends disposition of records to storage, and archives; relocates and reorganizes records as necessary, purges and/or shreds records in accordance with record retention policies; determines proper coding and enters into system.
• Performs typing and computer input of data, correspondence, activities, and other statistics.
• Accesses and enters information into databases; prepares forms, listings, informational, statistical reports, and documents by determining required data, gathering, receiving, and compiling data from several sources; reviews and compares information to verify accuracy; formats data appropriately; transmits reports as required.
• Calculates, collects, receipts, and processes all incoming fees, taxes, payments or other revenue, including entry into computer system as required; tracks and calculates Department/Office and/or program expenses; prepares purchase requisitions.
• Balances daily receipts and prepares for deposit; maintains accurate records of fees and other accounting information; generates financial reports for internal and external agencies.
• Composes and/or types letters, meeting minutes, forms, memoranda, and reports from abbreviated notes, tapes, and records; assists in preparing, updating and maintaining various Department/Office plans, manuals, and forms; prints, scans, faxes and makes copies of materials; sorts and distributes mail; tracks shipments as required; tracks and monitors the administrative office supply inventory and arranges for replenishment of items as necessary.
• Sets up appointments and meetings for Department/Office staff.
• Performs other duties and activities as assigned.
  
  

This position performs various administration support functions when assigned to the Sheriff’s Office.

• Maintains, updates, and distributes list of fingerprints needed; compares daily court calendar to fingerprint file; enters fingerprint alerts; informs individuals of fingerprints needed; updates and maintains fingerprint information for criminal history file.
• Runs confidential criminal histories as needed; checks and maintains active criminal history files; conducts background checks for issuance of various permits; issues permit and maintains permit files.
• Processes paperwork for court dates and seized items; compares pawn shop inventory records with stolen property records; verifies stolen property submitted by BCA with stolen property owners; tracks items seized by narcotics unit; enters stolen property into database; works with Evidence staff to disburse, auction, and release items.
• Reviews and handles incoming inmate mail searching for contraband and receipting money; meets with inmates to review money owed.
• Responsible for the review, redaction, and release of body camera footage.
  
  

Minimum Qualifications:

Minimum Qualifications & Knowledge, Skills and Abilities

High school diploma or GED and two years of experience in administrative support with public walk-in contact, or equivalent combination of education and experience. Associates/Technical degree is preferred.

Requires the ability to type 35 words per minute.

A valid driver's license or evidence of equivalent mobility is required upon hire.

May require possession of, or ability to obtain, specific licenses and/or certifications depending on departmental assignment.

Knowledge, Skills And Abilities

Knowledge of, or ability to learn, County government work flows and processes; knowledge of basic office procedures; skill in the use of standard office equipment; including computer and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read and understand technical documents specific to the activities; and writing skills sufficient to compose a variety of letters, reports and forms; interpersonal skills sufficient to exchange and/or convey information, receive work direction and maintain effective working relationships; ability to perform data entry into various databases; ability to learn and use computer systems and programs used to administer Department/Office programs; ability to format and prepare basic business communications; ability to apply program policies and guidelines related to Department/Office programs; ability to perform math calculations to calculate fees; ability to deal effectively with demanding/challenging individuals;

ability to maintain a high level of confidentiality regarding sensitive information; ability to pay attention to detail and effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

Physical Requirements

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires standing and walking and occasionally requires reaching with hands and arms, lifting and repetitive motions; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Wright County offers an exceptional benefit package including vacation, sick leave and holiday pay. Also included in this benefit package is health, preventative dental and life insurance; medical and dependent care reimbursement accounts (Section 125 Plan); deferred compensation plan and Public Employees Retirement (pension). For a more detailed overview of our benefit package, Click Here.

01

I understand that in order for my application to receive every consideration in the selection process, I must complete all the following supplemental questions. I understand that I will only receive credit to responses that are supported in the information I provide in my employment application and that a resume will not be accepted in lieu of an application. Please check the "yes" button if you have read and understand this.

• Yes
• No
  
  

02

This position requires a high school diploma (or equivalent) and two years of related experience or an equivalent combination of education and experience. Do you meet these minimum requirements?

• Yes
• No
  
  

03

This position requires typing skills with a minimum of 35 words per minute. Are you willing to take a typing test?

• Yes
• No
  
  

04

Indicate if you have over 1 year of paid administrative experience with the following:

• Law Enforcement Agency
• Criminal Law within an Attorney's Office
• Other legal administrative experience
• No legal experience
  
  

05

Describe your working experience as indicated in above question, include types of duties performed in the legal/law enforcement field and years of experience. If no experience, type "N/A".

06

Do you have paid experience performing alphanumeric data entry at least 10 hours per week?

• Yes
• No
  
  

07

Describe your alphanumeric data entry experience, including number of hours per week you performed this task, the number of years and where obtained. If no experience, type "N/A".

08

Check all software programs below where you have a minimum of 2 years of intermediate level expertise.

• MS Word
• MS Excel
• Electronic management document filing systems (OnBase)
• Enterprise Resource Planning platforms (ERP)
• Specific law enforcement software programs
• None of the above
  
  

09

Do you have experience working with confidential data?

• Yes
• No
  
  

10

Describe your experience working with confidential information, including employer, type of confidential information, length of time and duties performed. If no experience, type "N/A".

11

Do you have experience with process improvement?

• Yes
• No
  
  

12

Describe your experience with improving processes, providing brief example(s). If no experience, type "N/A".

13

Do you have experience providing customer service to intimidating individuals and/or those who may pose a direct threat to one's health and/or safety?

• Yes
• No
  
  

14

Describe your customer service experience as indicated in above question. If no experience, type "N/A".

15

Do you have experience proofreading documents for accuracy?

• Yes
• No
  
  

16

Describe your proofreading experience, include types of documents you were responsible for proofreading for complete accuracy. If no experience, type "N/A".

17

Do you have experience being required to pay considerable attention to detail and meet strict deadlines?

• Yes
• No
  
  

18

Describe your experience as indicated in above question. If no experience, type "N/A".

19

Veterans preference points are awarded to qualified veterans and spouses of deceased or disabled veterans and are added to competitive exam results. Qualified veterans are eligible to receive 10 or 15 preference points subject to the provisions of MN Statutes 197.455. YOU MUST SUPPLY A COPY OF YOUR DD214 (Member Copy 4). Disabled veterans must also supply a letter from the USDVA verifying active duty disability. Spouses applying for preference points must supply their marriage certificate, the veteran's DD214 and a letter from the USDVA verifying the veteran's disability or death certificate. Veterans applying for promotional exams may only claim veterans preference points if they have a service connected disability of 50% or more. The five points preference is only available when applying for the first promotion after securing employment with Wright County. All required documents must be received no later than the closing deadline for accepting your application. Are you applying for Veterans Preference points?

• No
• Yes - Veteran who served on active duty 181 or more consecutive days and received an honorable discharge - see MN Statute 197.447
• Yes - Veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connect disability of 10% or more
• Yes - Spouse of a veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability of 10% or more (the Veteran must also be qualified to apply for the position but their service connected disability restricts them from applying for or performing the job duties)
• Yes - Spouse of a deceased veteran who served on active duty 181 or more days, received an honorable discharge, had a service connected disability of 10% or more and was disabled at the time of death. You are ineligible if you have remarried or were divorced from the veteran.
• Yes - Spouse of a deceased veteran. You are ineligible if you have remarried.
• Yes - Current employee with a 50% or more service connected disability rating applying for the first promotion after securing employment with Wright County.
  
  

20

I understand that any falsified information, omissions of important facts, or misrepresentation of my job education or experience on either the application or during my interview may disqualify me from further consideration for employment and may be considered justification for dismissal, if hired.

• Yes
• No
• Required Question

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Government Administration

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