Office Technician

Paycom - ATS; Stockton (CA); On-site; USD 23,000 - 34,000; Full time

Job summary

Valley Mountain Regional Center is seeking an Office Technician in Stockton, CA to provide administrative support in the Clinical Department. The role requires handling calls, greeting visitors, and managing mail, files, and reports with discretion and professionalism.

Responsibilities include data entry, record linkage with Laserfiche, and assisting the ICs and program managers. Strong Microsoft Office skills and attention to confidentiality are essential.

Qualifications

• High school diploma or equivalent and two years of office experience.
• An AA degree or business school certificate may substitute for one year of experience.
• Knowledge of office procedures, grammar and spelling, and Microsoft Office.

Responsibilities

• Operate the central telephone system and screen calls.
• Greet visitors and provide professional customer service.
• Sort and distribute incoming and outgoing mail.
• Scan, sort, and link files using Laserfiche.
• Perform word processing, proofreading, data entry, and information retrieval.
• Assist with reports and other administrative activities.

Skills

Data entry

Customer service

Proofreading

Education

High school diploma or equivalent

AA degree or business certificate substitution

Tools

Excel

Word

PowerPoint

Outlook

Access

Job description

Job Details: Job Location: STOCKTON BRANCH - STOCKTON, CA, Salary Range: $17.71 - $24.92Hourly, Valley Mountain Regional Center is excited to offer an outstanding opportunity for a detail-oriented and service-focused professional to join our team as Office Technician in our Clinical Department.

The Office Technician will perform a variety of clerical duties requiring specialized knowledge and skills, exercise initiative and independent judgment within established procedures, and provide professional and sensitive contact with consumers, families, visitors, vendors, and the public.

What You Will Do:

Provide Administrative & Office Support

• Operate the central telephone system and screen incoming telephone calls.
• Greet and assist visitors in a professional and courteous manner.
• Sort and distribute incoming and outgoing mail.
• Perform data entry and information retrieval.
• Maintain organized files and records.
• Assist in compiling information for reports.
• Complete copy request forms and facilitate file transfers.
• Perform other related duties as assigned.

Manage Records & Documentation

• Scan, sort, and electronically link physical and electronic files using Laserfiche.
• Transfer files to the Program Manager or Administrative Assistant once files have been scanned and linked.
• Maintain accurate and organized records in accordance with established procedures.
• Send Requests for Information by fax or mail as directed by the assigned IC.
• Set up packets and materials for the assigned IC as needed.

Maintain Accuracy, Confidentiality & Professionalism

• Handle sensitive information and public contact with discretion and professionalism.
• Communicate effectively with staff, consumers, families, vendors, and members of the public.
• Maintain confidentiality of records and information in accordance with organizational policies and procedures.

Key Responsibilities:

• Operate the central telephone system and screen calls.
• Greet visitors and provide professional customer service.
• Sort and distribute incoming and outgoing mail.
• Scan, sort, and link files using Laserfiche.
• Perform word processing, proofreading, data entry, and information retrieval.
• Assist with vendorization and CDER coordination.
• Maintain files and assist with records management.
• Prepare and send Requests for Information and correspondence as directed.
• Prepare packets and materials for ICs.
• Support WorkAbility students and clinical classes.
• Assist with reports and other administrative activities.
• Perform other related duties as assigned.

Why You'll Love Working with Us:

• Mission-Driven Impact: Support an organization dedicated to helping people with developmental disabilities enrich their lives through choices and inclusion.
• Meaningful Support: Provide essential administrative and technical services that help VMRC staff effectively support consumers, families, and the community.
• Collaborative Environment: Work with a variety of VMRC staff, consumers, families, vendors, and community partners while contributing to the efficient operation of Regional Center programs and services.

Qualifications:

• High school diploma or equivalent and two years of office experience required.
• An Associate of Arts (A.A.) degree or business school certificate may be substituted for one year of required experience.
• Knowledge of office procedures and practices.
• Knowledge of grammar and spelling.
• Knowledge of word processing and data entry methods.
• Knowledge of Microsoft Office software, including Excel, Word, PowerPoint, Outlook, and Access.
• Ability to type at a minimum speed of 25 words per minute.