Office Support Specialist I 2026-02126

State of Wyoming; Rawlins (WY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid vacation and sick leave

Wyoming State Retirement and 457 Plan

Job summary

Wyoming Department of Corrections in Rawlins is hiring an Office Support Specialist I to assist in the Case Management Department. The role supports the Unit Manager and staff, handling broad administrative tasks and may interact with inmates as needed.

The ideal candidate is self-motivated, detail-oriented, and proficient with a variety of software programs. This position offers a comprehensive benefits package and a stable career path with the WDOC.

Qualifications

• Associate's Degree (typically in Business) required.
• 0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II (or substitution with 2-4 years of experience).

Responsibilities

• Acts as a specialist in the assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
• Serves as subject matter expert and applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Coordinates general office functions such as budget, travel arrangements, procurement, information systems, or fiscal duties, and provides staff training.

Skills

Detail oriented

MS Office proficiency

Self motivated

Attention to accuracy

Education

Associate's Degree (Business)

Tools

Excel

Microsoft Word

Job description

GENERAL DESCRIPTION:

Come Join The Wyoming Department of Corrections (WDOC)! The State of Wyoming offers a comprehensive benefits package including retirement, insurance, paid leave, and more.

Wyoming State Penitentiary is seeking an Office Support Specialist I to assist in our Case Management Department. This position is responsible for a wide range of general and agency-specific office and administrative tasks. The desired candidate will be self-motivated, detail-oriented, and have a good understanding of a variety of software programs. This position provides support to the Unit Manager and Case Management staff and may work with the inmate population. The WDOC is committed to public safety and high correctional standards, as well as a safe, supportive working environment for our employees.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance
• Paid vacation, sick leave, FMLA, and holidays
• Retirement - Pension and 457B plans that help you build a secure future
• Flexible schedules and work-life balance options
• Meaningful work that makes a difference for Wyoming communities and MUCH MORE!

Want to see the full value of your compensation beyond salary?

Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov

Why Rawlins?

Rawlins offers the perfect blend of small-town charm and big adventure. Nestled in the heart of Carbon County, it’s a community surrounded by wide-open spaces and outdoor recreation opportunities. Spend your weekends fishing for trout and walleye at Seminoe State Park, hitting the ATV trails, enjoying a round at the local golf course, or experiencing the excitement of local rodeos. Plus, Casper is just a short drive away for even more outdoor and cultural experiences.

And remember—Wyoming has no state income tax, meaning more of your paycheck stays with you!

Human Resource Contact: [e-mail] or 307-262-1664

ESSENTIAL FUNCTIONS:

• Acts as a specialist in the assigned program area, performing the most complex technical duties, including legal secretary responsibilities.
• Performs, leads, or supervises a wide variety of moderate to complex program and operational support duties.
• Serves as subject matter expert.
• Applies knowledge of programmatic and administrative requirements.
• Resolves problems and makes recommendations for improvements.
• Performs specialized tasks and coordinates general office functions such as budget, legal work, administrative, property management, travel arrangements, procurement, personnel, information systems, or fiscal duties, and provides staff training.
• Conducts research, troubleshoots office systems or procedures for efficiency and accuracy; collects, organizes, and detailed writing the required documentation in answering queries.
• Coordinates and/or acts as a liaison between the agency or work unit and other agencies.
• Processes monthly electronic filing; corresponds with operators regarding production filing; sets up new operators for electronic filing.
• Maintains financial or other records; verifies statistical reports for accuracy and completeness; assists with publishing statistical reports.
• Accurately maintains agency files and records; inputs data into databases.
• Prepares reports; verifies computer systems, databases, and coded data for accuracy.
• Responds verbally and/or in writing to requests for information.
• Screens and corrects documents for procedural compliance; evaluates the information for accuracy.
• Provides customer service to inmates and staff, acts as a resource, and explains rules and procedures to co-workers and/or inmates.
• Responsible for inventory assets.
• Performs administrative duties requiring considerable judgment, involving fiscal, human resources, or other specific program areas.
• Resolves some light computer issues/concerns.
• Interviews customers/clients to evaluate and determine needs.
• Refers customers to appropriate supportive service agencies.
• Tracks information.
• Maintains and reviews case files to determine actions to be taken.
• Evaluates information for accuracy.
• Assures procurement process is managed appropriately and according to established procedures.
• Responsible for ensuring a safe and enjoyable workplace, including participation in initiatives designed to promote a positive work environment

PREFERENCES:

Preference may be given to candidates who have strong knowledge of Excel and Microsoft Word. Preference may be given to candidates with 2-4 years of progressive work experience in a clerical setting. Preference may be given to candidates who have work experience in a correctional or secure setting.

KNOWLEDGE:

• Knowledge of applicable federal, state, and local laws, codes, regulations, and policies, technical processes, and procedures related to the department.
• Knowledge of the principles and procedures of financial record keeping and reporting, basic accounts payable and purchasing.
• Knowledge of the principles and practices of employee supervision, training, and evaluation.
• Knowledge of techniques for providing a high level of customer service.

MINIMUM QUALIFICATIONS:

Education:

Associate's Degree (typically in Business)

Experience:

0-1 year of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

OR

Education & ExperienceSubstitution:

2-4 years of progressive work experience (typically in Business Office Communications) with acquired knowledge at the level of an Office Assistant II

Certificates, Licenses, Registrations:

None

PHYSICAL WORKING CONDITIONS:

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc.
• Lifting/grasping up to 20 pounds on an occasional to regular basis,without assistance
• Walking on cement floors on an occasional to regular basis
• Walking up and down stairs on an occasional basis
• Stooping, bending, kneeling, and crouching on an occasional basis
• Reaching on a regular basis
• Typing/Repetitive motion on a frequent basis
• Talking/hearing on a frequent basis
• Seeing: the visual ability to perform an activity such as analyzing data and figures, viewing computer terminal, and extensive reading
• Pre-service training is required which includes Krav Maga defensive tactics.

NOTES:

• FLSA: Non-Exempt
• The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications.
• The Wyoming Department of Corrections is a Drug Free Workplace. All staff are subject to drug testing while employed by the WDOC.
• Successful Applicants for employment must pass a background/reference check and drug screen upon appointment.
• The Wyoming Department of Corrections is a Tobacco-Free Workplace and prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds.
• The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003. It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, and harassment, and the elimination of prison rape.
• WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.
• WDOC offers a competitive benefits package including medical, dental, life insurance, paid vacation and sick leave, paid holidays, tuition reimbursement program, Wyoming State Retirement and 457 Deferred Compensation Program, longevity pay, and opportunities for advancement.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Human Resource Contact: [e-mail] or 307-262-1664