Office Support Specialist

University of Illinois Chicago; Peoria (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

University of Illinois College of Medicine Peoria (UICOMP) seeks an Office Support Specialist to assist the Residency Program. The role involves recruiting, scheduling, policy and evaluation tasks, contracts and licensure, and other program activities.

You will use computer systems to manage data, calendars, and communications across faculty, residents, and students, ensuring accuracy and confidentiality in daily operations.

Qualifications

• High school diploma or equivalent required.
• Two years of office/clerical experience or college coursework equivalent.
• One year of work experience at the second level of this series.

Responsibilities

• Provides Residency Program support to the Program Director, Program Coordinator and faculty.
• Handles typing, filing, scanning, calendars, and correspondence for the program and residents.
• Maintains confidential information and data entry into electronic systems and program spreadsheets.
• Gathers and manages educational materials and coordinates education events.
• Provides transcription, takes meeting minutes, and prepares memorandums and letters for residents and students.

Education

High school diploma or equivalent

Job description

Hiring Department:

GME/Anesthesiology Residency Program

Location:

Peoria, IL USA

Requisition ID:

1042123

FTE:

1

Work Schedule:

M - F, 8 a.m. - 4:30 p.m.

Shift:

Days

# of Positions:

1

Workplace Type:

On-Site

Posting Close Date:

10/2/2026

Salary Range (commensurate with experience):

$22.11 - $23.46

Please note that this position is not remote and is onsite in Peoria, IL.

About UICOMP

The University of Illinois College of Medicine Peoria (UICOMP) educates 244 medical students and nearly 300 physician residents annually. It is one of four campuses that make up the nation’s largest public medical school. The Peoria campus is known among students for its small class sizes, rigorous curriculum and hands-on clerkships; to residents and fellows for the strong academic setting, large referral base and exceptional facilities; and by physicians seeking the ideal combination of teaching and practicing medicine in a research-based university setting.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary

The incumbent will work under the direction of the Residency Coordinator and Residency Program Director assisting in a wide variety of support activities related to the residency program such as: recruitment, scheduling, policy and evaluation, contracts and licensure, and other work activities related to the residency program. Position requires knowledge of computer systems and residency procedures, use of judgement and initiative.

Duties & Responsibilities

• The Office Support Specialist provides Residency Program support to the Program Director, Program Coordinator and program faculty.
• Serves as a resource for typing, filing, collating, scanning, sorting, and calendaring for the program and to the residents and faculty.
• Generates correspondence from draft and reviews with supervisor.
• Oversees the collection of licenses, contracts, and resident information on behalf of the program.
• Collects educational material and organizes if for upcoming education events.
• Maintains confidential information for a large residency program by data entry into electronic systems, program spreadsheets and files.
• Answers the phone for the program with contact with faculty, staff, residents and students.
• Takes messages by phone, email and in person for the program coordinator and program director.
• Maintains the listing for conference attendance.
• Reviews incoming mail, sorts, distributes and handles responses as appropriate.
• Tracks resident educational fund balances and submits expenses for reimbursement.
• Provides transcription support to the program with transcribing from draft, developing into specified format, and submitting for review.
• Assists with taking meeting minutes and composing them from draft notes.
• Composes and develops memorandums and letters of recommendation from draft for residents and students in a specialized format for faculty.
• Provides calendaring and scheduling support for the program.
• Collaborate with many inside/outside units to schedule meetings, educational events, and recruitment on behalf of the program. Books meeting rooms and provides setup for education events.
• Arranges candidate hotel accommodations for recruitment with scheduling, correspondence, and confirmations.
• Organizes appointments with notifies/reminds to the coordinator and/or Director.
• Functions as the proctor for in-training exams for residents and students.
• Gathers statistical data and confidential information on behalf of the program.
• Uses data entry systems to gather, produce, and run reports from web-based systems.
• Supports event planning for graduation, awards ceremonies, wellness events, team building events, and other special activities. Collaborates with others for ordering supplies, organizing materials, and setup.
• Attends meetings as requested.
• Performs duties listed in lower level of this classification series.
• Performs other related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent.
• Any one or combination totaling two (2) years (24 months) from the categories below:
  • College coursework in any curriculum, as measured by the following conversion table or its proportional equivalent:
    • 30 semester hours equals one (1) year (12 months)
    • Associate's Degree (60 semester hours) equals eighteen months (18 months)
    • 90 semester hours equals two (2) years (24 months)
    • Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
  • Work experience performing office/clerical activities, including the use of computer systems.
• One (1) year (12 months) of work experience comparable to the second level of this series.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.