Office Support Specialist

Sitechla; Baton Rouge (LA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Holidays

401K company match

Paid Life insurance

Job summary

SITECH Louisiana is seeking an Office Support Specialist to manage walk-in customers and daily operations at the Baton Rouge location. You will work closely with all departments to serve customer needs and support operations, with accounting experience preferred.

The role offers full-time employment with a benefits package including health, dental, vision, 401K, paid holidays, and life insurance; pre-employment screens and E-Verify are required.

Qualifications

• Bachelor's degree required.
• Solid computer skills including Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Valid driver's license with good driving record required.
• Excellent customer service skills.

Responsibilities

• Answer calls from sales representatives and customers
• Assist customers with counter sales and inquiries
• Take and process customer orders
• Offer advice and details regarding available products
• Generate invoices and account statements
• Maintaining accounts receivable files and records
• Investigate and resolve any irregularities and enquiries for customer statements
• Follow-up communications with customers and account representatives
• Keep track of office supplies
• Other duties as assigned

Skills

Microsoft Office

Communication skills

Customer service

Driver's license

Education

Bachelor's degree

Job description

SITECH Louisiana is the authorized Trimble Heavy Civil Construction dealer for Louisiana. Contractors equipped with our construction technology increase production by 100+% while reducing survey cost by as much as 90%. Help our team Build a Better Louisiana while creating an exciting future. Forge long-term customer relationships with contractors and machine dealers while providing fantastic response, customer service, and support.

We are now accepting applications for: Office Support Specialist

DESCRIPTION

The Office Support Specialist will manage walk in customers and the day-to-day operations of the location and will be expected to work closely with all departments to serve customer needs and support operations as needed to grow the business. Accounting experience preferred.

JOB DUTIES/RESPONSIBILITIES

1. Answer calls from sales representatives and customers
2. Assist customers with counter sales and inquiries
3. Take and process customer orders
4. Offer advice and details regarding available products
5. Generate invoices and account statements
6. Maintaining accounts receivable files and records
7. Investigate and resolve any irregularities and enquiries for customer statements
8. Follow-up communications with customers and account representatives
9. Keep track of office supplies
10. Other duties as assigned

REQUIRED QUALIFICATIONS

• Bachelor's degree required
• Solid computer skills including Microsoft Office Suite
• Strong communication and interpersonal skills
• Valid driver's license with good driving record required
• Excellent customer service skills.

We are proud to offer our full-time employees a benefits package that speaks for itself and sets us apart from our competition. Benefits options include:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Holidays
• 401K company match
• Paid Life insurance

Pre-Employment drug screens and proof of employment eligibility (E-Verify) are required for all positions offered.

Equal Opportunity Employer M/F/D/V