Office Support Clerk/Controller (DOH/SATC #26870)

New Mexico Department of Justice; Albuquerque (NM); On-site; USD 21,000 - 28,000; Full time

Job summary

New Mexico Department of Health seeks a receptionist for a NMDOH residential facility. You will be the first contact for calls and visitors, handle the phone, direct inquiries and assist staff and residents with basic admin tasks.

Ideal candidates have office admin skills and good communication; no prior experience required. A valid driver's license is required and a pre-employment background check will be conducted; some travel may be required.

Qualifications

• Office administration experience including communication skills.
• Computer skills and customer service abilities.
• Ability to multitask in a fast-paced environment and maintain files.
• No prior experience or training required.

Responsibilities

• Answer the telephone and direct inquiries.
• Assist staff and visitors.
• Typing, data entry and filing.
• Mail distribution.
• Complete administrative and resident related activities.

Skills

Telephone skills

Customer service

Data entry

Typing

Filing

Multitasking

Organizing files

Office administration

Job description

Why does the job exist?

The primary role is to provide receptionist services in a NMDOH residential facility. This role is the first point of contact for incoming calls and visitors. General job duties to include answering the telephone, directing inquiries and assisting staff and visitors. Complete administrative and resident related activities as assigned.

How does it get done?

This position will answer the telephone, direct inquiries, assist staff and visitors, typing, data entry & filing, mail distribution. Complete administrative and resident related activities as assigned.

Who are the customers?

Our facility is a secure facility which serves the needs of adolescent males age 13-17 with a history
of violence and aggression.

Ideal Candidate

Experience in office administration to include communication skills (telephone and in person), computer skills, customer service skills, multi-tasking in a fast paced environment, organizing and maintaining files, mail distribution.

No prior experience or training required.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an adolescent treatment center, with exposure to mentally and/or behaviorally challenged residents, who may exhibit unpredictable behaviors. Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.