Office Support Clerk/Controller (DOH/SATC #26870)

New Mexico Department of Health; Albuquerque (NM); On-site; USD 35,000 - 53,000; Full time

Job summary

New Mexico Department of Health in Albuquerque seeks a receptionist to serve as the first point of contact for callers and visitors. You will handle telephones, direct inquiries, and provide support to staff and residents in a secure residential facility.

The role requires basic office administration skills, data entry, and multitasking in a fast-paced environment. A valid driver's license is required, and background checks will be conducted.

Qualifications

• No prior experience or training required.
• Experience in office administration and strong communication skills are preferred.
• Must possess and maintain a valid Driver's License.
• Pre-employment background investigation is required.

Responsibilities

• Answer the telephone and direct inquiries.
• Assist staff and visitors upon arrival.
• Typing, data entry, and filing tasks.
• Mail distribution and general administrative duties.
• Complete resident-related activities as assigned.

Skills

Telephone etiquette

Customer service

Multi-tasking

Data entry

File organization

Clerical skills

Communication

Tools

MS Office

Job description

Posting Details

This posting will be used for ongoing recruitment and may close at any time. Applicant lists may be screened more than once.

Salary

• $17.00 - $25.49 Hourly
• $35,350 - $53,024 Annually
• This position is a Pay Band C2

Why does the job exist?

The primary role is to provide receptionist services in a NMDOH residential facility. This role is the first point of contact for incoming calls and visitors. General job duties to include answering the telephone, directing inquiries and assisting staff and visitors. Complete administrative and resident related activities as assigned.

How does it get done?

This position will answer the telephone, direct inquiries, assist staff and visitors, typing, data entry & filing, mail distribution. Complete administrative and resident related activities as assigned.

Who are the customers?

Our facility is a secure facility which serves the needs of adolescent males age 13-17 with a history of violence and aggression.

Ideal Candidate

Experience in office administration to include communication skills (telephone and in person), computer skills, customer service skills, multi-tasking in a fast paced environment, organizing and maintaining files, mail distribution.

Minimum Qualification

No Prior Experience Or Training Required.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an adolescent treatment center, with exposure to mentally and/or behaviorally challenged residents, who may exhibit unpredictable behaviors. Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required. Direct client interaction and some travel may be required.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.