Office Support Assistant

Help at Home; Chicago (IL); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid time off

Weekly pay

Job summary

Help at Home in Chicago, IL is seeking an Office Support Assistant dedicated to delivering professional administrative support and strong client service. You will handle phones, scheduling, filing, and basic clerical tasks to keep operations running smoothly.

The role requires excellent communication, reliable transportation, and the ability to work independently in a fast-paced home care environment, with a focus on accuracy and compassionate service for clients and staff alike.

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable transportation.
• Experience in administrative/clerical role.

Responsibilities

• Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
• Take toxicology samples for testing labs.
• Conduct in-home supervisory visits to clients.
• Assist with in-home visits.
• Conduct client satisfaction surveys.
• Prepare monthly supply order.
• Maintaining patient and employee files and all related paperwork.
• Perform other duties, as assigned.
• Travel regularly as required.

Skills

Written & verbal communication

Interpersonal skills

Computer skills

Administrative procedures

Education

High school diploma or GED

Job description

Overview

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives.

We’re seeking a Office Support Assistant who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Our Benefits:

• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan
• Paid time off and holidays
• Employee assistance programs and wellness initiatives
• Flexible options to support a balanced life
• We offer weekly pay starting at $18.75-$19.25/hr, based on individuals experience

Responsibilities

• Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
• Take toxicology samples for testing labs.
• Conduct in-home supervisory visits to clients.
• Assist with in-home visits.
• Conduct client satisfaction surveys.
• Prepare monthly supply order.
• Maintaining patient and employee files and all related paperwork.
• Perform other duties, as assigned.
• This description reflects assignment of essential functions, management may assign or reassign duties and responsibilities to this job at any time that are not listed above.

Qualifications

• Professional written and verbal communication skills.
• Excellent interpersonal skills.
• Proficient computer skills.
• Basic understanding of administrative and clerical procedures and systems.

Education and Experience:

• High school diploma or GED required.
• Valid driver's license.
• Access to insured and reliable transportation.
• Previous experience working in an administrative/clerical role.

Physical Requirements:

• Ability to move, transport, or position up to 50 pounds
• Ability to move or traverse about in offices and/or client homes, including ascending and descending stairs.
• Ability to communicate effectively and clearly with others to exchange information.

Travel Requirements:

• Regular travel on a daily or weekly basis required, even in inclement weather

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Pay Range

USD $18.75 - USD $19.50 /Hr.