Office Support

Sierra Pacific Company; Phoenix (AZ); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid vacation

10 holidays

401(k) with company match

Life insurance

Job summary

Sierra Pacific Industries is hiring an Office Support professional in Phoenix, AZ to support Arizona Windows Sales. The role offers full-time hours with hourly pay and opportunities to grow within a multi-state organization.

You will handle data entry, customer communications, scheduling, and cross-team coordination to keep projects on track. You will interact with many departments, confirm appointments, and provide timely updates to customers while maintaining high standards of professionalism.

Qualifications

• One year of recent office admin work or education equivalent.
• Prior customer service experience is a plus.
• Excellent communication and interpersonal skills.
• Working knowledge of Outlook, Word, and Excel.
• Proven team player who interacts professionally with coworkers.
• Self-motivated, dependable, and organized with ability to handle increasing responsibilities.

Responsibilities

• Learn and grow in level of responsibility within a large multi-state company.
• Interact with various departments to ensure accurate and timely work product.
• Send customer updates on ongoing, completed, and scheduled services.
• Daily appointment confirmations.
• Data entry that is consistent, accurate, and timely.
• Professionally answer, route, and direct messages from incoming calls.
• Accomplish multiple tasks and priorities within given daily timelines.
• Work collaboratively and promote a team environment.
• Work with delivery team to schedule and assist installation schedule.

Job description

Office Support | Arizona Windows Sales | Phoenix, AZ | Close Date: Open | Job Type: Full Time

About The Position

• Learn and grow in level of responsibility within a large multi-state company
• Interact with various departments to ensure accurate and timely work product
• Send customer updates on ongoing, completed, and scheduled services
• Daily appointment confirmations
• Data entry that is consistent, accurate, and timely
• Professionally answer, route, and direct messages from incoming calls
• Accomplish multiple tasks and priorities within given daily timelines
• Work collaboratively and promote a team environment
• Work with delivery team to schedule and assist installation schedule

Qualifications

• One year of recent office admin work, or education equivalent
• Prior experience in customer service is a plus
• Effective communication, telephone, and interpersonal skills with emphasis on being courteous and professional
• Working knowledge of Outlook, Word, and Excel
• Proven team player who interacts positively with and professionally with coworkers
• Self-motivated, dependable, and organized with willingness to accept increasing responsibilities
• Must be able to consistently balance multiple tasks and priorities while meeting deadlines in a fast-paced environment

Why Join Our Team

Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

Salary

The general wage range for this position at Sierra Pacific Industries is from $21 and $25 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.

Benefits

• Excellent low-cost health benefits
• Retirement plan with employer-paid contributions
• Paid vacation and 10 holidays

Additional Benefits

• full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
• 401(k) with Company Match
• additional Retirement Contributions
• company-paid Life Insurance

Company Information

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.

We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington. Our forests are sustainably managed under a 100-year plan by Registered Professional Foresters, Wildlife Biologists, Botanists, and other professionals. We are growing forests for our future, planting over 6 million new trees every year. In Spring 2024, we planted our 300 millionth seedling on our timberlands.

Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn’t turned into hand-crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass-fueled power plants.

We are proud that all Sierra Pacific facilities follow our drug-free and tobacco-free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result.

We use E-verify to verify the social security number and work authorization of all newly hired employees.

Equal Opportunity Employer

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.