Office Support

Spi Ind; Phoenix (AZ); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Training & promotion

Health benefits

Retirement plan

Paid vacation & holidays

Job summary

Sierra Pacific Industries, based in Phoenix, Arizona, is seeking an Office Support professional to join our Windows Sales Arizona division. The role focuses on data entry, scheduling, and delivering timely updates to customers while supporting multiple departments to ensure accuracy and efficiency.

The ideal candidate has at least one year of office admin experience, strong communication skills, and proficiency with Outlook, Word, and Excel.

Qualifications

• One year of recent office admin work, or education equivalent.
• Prior experience in customer service is a plus.
• Effective communication, telephone, and interpersonal skills with emphasis on being courteous and professional.
• Working knowledge of Outlook, Word, and Excel.
• Proven team player who interacts positively with and professionally with coworkers.
• Self-motivated, dependable, and organized with willingness to accept increasing responsibilities.
• Must be able to consistently balance multiple tasks and priorities while meeting deadlines in a fast-paced environment.

Responsibilities

• Learn and grow in level of responsibility within a large multi-state company.
• Interact with various departments to ensure accurate and timely work product.
• Send customer updates on ongoing, completed, and scheduled services.
• Daily appointment confirmations.
• Data entry that is consistent, accurate, and timely.
• Professionally answer, route, and direct messages from incoming calls.
• Accomplish multiple tasks and priorities within given daily timelines.
• Work collaboratively and promote a team environment.
• Work with delivery team to schedule and assist installation schedule.

Skills

Effective communication

Team player

Customer service

Education

Office admin experience or equivalent

Tools

Outlook

Word

Excel

Job description

Benefits

• We train and promote from within
• Excellent low-cost health benefits
• Retirement plan with employer-paid contributions
• Paid vacation and 10 holidays

At Sierra Pacific Industries, we understand our greatest strength is the people who choose to build a career with us. We are a fourth-generation family-owned company that has grown to be one of the largest lumber and millwork producers in the United States. Our more than 6,000 employees are proud to work at our state-of-the-art sawmills and other facilities, including: manufacturing, custom wood-framed windows, fabrication, millwork, veneer, cogeneration, trucking, forestry, and other operations.

Currently, we are seeking a qualified Office Support person to work collaboratively with our Windows Sales Arizona division. This position is based out of Phoenix, Arizona.

About the Position

• Learn and grow in level of responsibility within a large multi-state company
• Interact with various departments to ensure accurate and timely work product
• Send customer updates on ongoing, completed, and scheduled services
• Daily appointment confirmations
• Data entry that is consistent, accurate, and timely
• Professionally answer, route, and direct messages from incoming calls
• Accomplish multiple tasks and priorities within given daily timelines
• Work collaboratively and promote a team environment
• Work with delivery team to schedule and assist installation schedule

Qualifications

• One year of recent office admin work, or education equivalent
• Prior experience in customer service is a plus
• Effective communication, telephone, and interpersonal skills with emphasis on being courteous and professional
• Working knowledge of Outlook, Word, and Excel
• Proven team player who interacts positively with and professionally with coworkers
• Self-motivated, dependable, and organized with willingness to accept increasing responsibilities
• Must be able to consistently balance multiple tasks and priorities while meeting deadlines in a fast-paced environment

Why Join Our Team?

Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.

We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance.

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans. The general wage range for this position at Sierra Pacific Industries is from $21 and $25 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.

About Our Company

Sierra Pacific Industries is a fourth-generation family-owned company based in Northern California that started in 1949 and has grown to be one of the largest lumber and millwork producers in the U.S., employing around 6,500 crew members. Sierra Pacific continues to be a company where its employees are proud to work at state-of-the-art facilities and others strive to become part of the team.

We own and sustainably manage more than 2.4 million acres of timberland in California, Oregon, and Washington. Our forests are sustainably managed under a 100-year plan by Registered Professional Foresters, Wildlife Biologists, Botanists, and other professionals. We are growing forests for our future, planting over 6 million new trees every year. In Spring 2024, we planted our 300 millionth seedling on our timberlands. This milestone was decades in the making, reflecting our commitment to sustainable forest management and ensuring we have forests not just for today, but for generations to come.

Sierra Pacific effectively uses nearly 100% of every piece of wood we bring to our facilities. In fact, any small amount that isn't turned into hand-crafted doors and windows, millwork, lumber, or landscaping material is actually converted into electricity in our eight biomass-fueled power plants.

We are proud that all Sierra Pacific facilities follow our drug-free and tobacco-free policies. As part of our safety in the workplace policy, an offer of employment is subject to a negative drug screen result. We use E-verify to verify the social security number and work authorization of all newly hired employees. Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.