Office Staff

ISLA; College Park (MD); Hybrid; USD 45,000 - 65,000; Full time

Job summary

ISLA in College Park, MD seeks an Office Manager to organize and coordinate school office operations, records, and administrative services across functions. The role emphasizes efficiency, confidentiality, and compliance with school policies.

The successful candidate will oversee accounts payable/receivable and payroll, supervise staff, manage student files, and support admissions, enrollment, events, and safety initiatives within the school community.

Qualifications

• 3 years of office/administrative experience preferred.
• B.Sc. or B.A. in management preferred.
• Criminal background clearance required.

Responsibilities

• Manage daily operations of accounts payable, accounts receivable, cash receipts and payroll.
• Guide staff in customer service, provide training, assign and monitor work.
• Coordinate clerical staff, review workload and maintain student records.
• Maintain student and staff confidential files; update records.
• Prepare and review admissions and re-enrollment policies and procedures.
• Direct and coordinate work plans; assign projects and evaluate methods.
• Maintain attendance records and contact parents as needed.
• Record minutes of meetings; monitor safety and office equipment.
• Process Financial Aid applications for various departments.

Skills

Customer service

Public relations

Critical thinking

Time management

Organizational skills

Supervisory

Confidentiality

Multitasking

Communication

Safety awareness

Office equipment operation

Education

B.Sc. or B.A. in management

Tools

Microsoft Office Suite

iSolved HRIS

Office equipment

Job description

The Office Manager is responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. He/She is responsible for providing office management services for all the functions of school. This includes maintaining office-type services and efficiency and maintaining office-type records.

Duties

• Manage and supervise daily operation of accounts payable, accounts receivable, cash receipts and payroll.
• Guide and support staff in providing customer service. Provide training, assign and monitor the work of staff, student helpers, and volunteers;
• Coordinate work of clerical personnel assigned to office; assigns and reviews work; monitors and adjusts work load to maintain even distribution.
• Establish and maintain student confidential files; manage updates to student records
• Responsible for staff attendance updates for Al-Huda for payroll purposes. Update the iSolved accordingly.
• Manage daily workload, coordinate and review staff work
• Participate in the development of policies and procedures of admissions and re-enrollment.
• Plan, direct and coordinate work plan; assign projects, programs and activities; review and evaluate work products, methods and procedures; identify and resolve problems
• Maintain student attendance records; alert principal to student attendance problems; may contact parents to verify absence of students.
• Monitors building keys; maintains safety. Troubleshoot problems with office equipment and calls for service as necessary.
• Act as secretary to the principal and vice principals; maintain appointment calendar; schedule meetings.
• Compiles data for enrollment and other reports and lists; formats and types correspondence, forms, memoranda and reports
• May record and transcribe meeting minutes.
• Process the Financial Aid Applications for various departments.
• Support the marketing activities related to enrollment and re-enrollment of students.
• Manage school-wide events, including but not limited to open houses, fundraising events, field trips, etc.
• Maintain and update student and staff emergency information, i.e. emergency cards, computer data and disaster preparedness;
• Issue and retrieve keys and class packets to/from substitute teachers, and orient substitutes regarding their assignments;
• Supervise daily substitute schedule distribution and follow up with staff as requested by the school administration

Other Job Functions

• Administers first aid and medication to students for the purpose of meeting their immediate health care needs.
• Assists other personnel as may be required for the purpose of supporting them in the completion of their work activities.
• Complete any other task deemed appropriate by the school administration and/or the Shura of Dar-us-Salaam, or its representative.

Qualifications

• Technical
• Strong customer service and public relations skills.
• Critical thinking and problem solving skills.
• Time management, organizational and prioritization skills.
• Supervisory and office management skills preferred.
• Knowledge of school policies and procedures preferred.
• Accounting and bookkeeping skills.
• Ability to maintain confidentiality in all aspects of the job.
• Ability to manage multiple tasks with frequent interruptions.
• Ability to manage multiple priorities.
• Ability to diffuse and manage volatile and stressful situations.
• Ability to communicate, interact and work effectively and cooperatively with all people,including those from diverse ethnic and educational backgrounds.
• Ability to recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.
• Materials and Equipment operating knowledge
• Operating knowledge of and experience with personal computers and peripherals
• Operating knowledge of and experience with Microsoft Office Suite, including Word, Excel, PowerPoint and Access.
• Operating knowledge of and experience with typical office equipment, such as telephones, copier, fax machine, E- mail, 10-key, etc
• Operating knowledge of financial, human resource, purchasing and e-mail software, intranet and Internet
• Operating knowledge of School’s student information system

Experience: 3 years preferred

Education: B.Sc . or B.A in management preferred

Certification: Preferred, none required

Criminal Justice Fingerprint/Background: Clearance Required