Office Specialist II - AP&P Provo

United Trading Group; Provo (UT); On-site; USD 23,000 - 32,000; Full time

Job summary

The State of Utah is seeking an Office Specialist II for the Provo region to provide clerical support in the Division of Adult Probation & Parole. The role involves data entry, case tracking, and coordination with courts and jails in a fast-paced office setting.

Responsibilities include reception, report generation, and ensuring accurate filing and documentation within the O-track system. A background check and drug test are required; typical schedule is 0800-1700, Monday to Friday.

Qualifications

• Has at least 1 year experience in a professional office environment.
• Extensive working knowledge of MS Word/Excel and Google suite.
• Is detailed oriented.
• Works independently with little or no supervision.
• Experience scanning and uploading documents into a database.

Responsibilities

• Answer frequent phone calls.
• Face to face interaction with the public, probationers and parolees.
• Provide information to authorized agencies.
• Run a variety of reports and rap sheets.
• Coordinate information with agents and supervisors in clerical tasks.
• Prepare probation and parole documents and agreements.
• Verify conditions of probation and parole.
• Open, maintain and update investigation files and records.
• Track court proceedings and send reports to courts/attorneys.
• Data entry.

Skills

MS Word/Excel

Google Suite

Data Entry

Detail oriented

Independent working

Tools

O-track

Job description

Office Specialist II - AP&P Provo

FT / PT Status – Full-Time

Salary – $19.94 - $19.94 Hourly Wage

Remote Work / In-Office – In-Office / On-Site

Application Deadline – 10/27/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Key Responsibilities

The Division of Adult Probation & Parole is looking for an Office Specialist II to serve as clerical support in our Region IV Provo office. As an Office Specialist, you may open and close offender cases and track cases through the sentencing /referral process, check-in offenders. This position enters data in the Department offender database (O-track), and uses other agency databases to document offender progress, open cases, assists probation and parole offenders with reporting information and questions and coordinates information with the courts and jails. Data entry is extensive and accuracy is essential.

This position may also include reception, mail handling, call routing, and general dealings with the public and justice involved persons.

Day-to-day responsibilities of this position:

• Answer frequent phone calls.
• Face to face interaction with the public, probationers and parolees.
• Provide authorized agencies with information.
• Run a variety of reports.
• Run rap sheets.
• Coordinate information and assist agents and supervisors in clerical aspects of their caseload supervision.
• Prepare probation and parole documents.
• Generate probation and parole agreements.
• Verify conditions of probation and parole.
• Open, maintain and update investigation files and other records.
• Track court proceedings.
• Send reports to courts/attorneys.
• Data entry.

Qualifications

Preferred or trainable/on-the-job qualifications:

• Has at least 1 year experience working in an professional office environment.
• Has extensive working knowledge of MS Word/Excel and Google suite.
• Is detailed oriented.
• Works independently with little or no supervision.
• Has experience scanning and uploading documents into a database.
• Preference maybe given to those who have working experience in a court, law enforcement, or corrections environment.

Supplemental Information

• The hourly rate for this position is $19.90.
• Current UDC employees hourly rate will be based off the promotional policy.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc..
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• This position has hours that may include a schedule of 0800-1700 hours Monday through Friday. The hours are subject to change.
• NOTE: Department of Human Resource Management rules regarding promotions and transfers apply to current state employee.
• Hiring officials may identify additional related skills and requirements as preferences in making hiring and promotional decision. Only the most qualified applicants will be asked to attend an oral interview.

About the Role

Location – 150 East Center Street, Suite L100, Provo, Utah, 84606, United States

Background Check Required – A comprehensive background investigation, which may include a polygraph, may be required.

Drug Test Required – Yes

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture.

Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].