Office Services Specialist (On Call)

Spsnorthamerica; Seattle (WA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Career Growth

Learning & Development

Recognition Programs

Comprehensive Benefit Offerings

Job summary

Spsnorthamerica is looking for a Field Services Specialist in Seattle, WA, to handle mail and shipping support, manage office space, and provide excellent customer service. Ideal candidates will possess strong communication, multitasking abilities, and a high school diploma.

This full-time position emphasizes travel within the region, with various responsibilities including processing mail, supporting copy production, and maintaining office equipment. Competitive compensation and benefits are offered.

Join us and contribute to our commitment to outstanding service.

Qualifications

• Ability to interact professionally with clients and guests.
• Manage time effectively and handle multiple responsibilities.
• Proactively seek additional tasks during downtime.

Responsibilities

• Process and sort inbound/outbound mail and packages.
• Support copy/print production, scanning and binding services.
• Maintain organized office spaces and assist with light maintenance tasks.
• Welcome visitors and manage calls and visitor logs.
• Provide general administrative assistance and build strong relationships.

Skills

Strong communication and customer service skills

Proficiency in MS Office and office technology

Highly organized and able to multitask

Ability to work independently

High school diploma (or equivalent)

Education

High school diploma or equivalent

Tools

Multi-functional device (MFD) equipment

Job description

What you will be doing:

• Mail & Shipping Support: Process and sort inbound/outbound mail and packages while maintaining accurate chain‑of‑custody and shipping procedures.

• Print & Reprographics Assistance: Support copy/print production, scanning, imaging, and binding services while ensuring equipment is stocked and functioning.

• Office & Facility Support: Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance tasks.

• Front Desk & Guest Services: Welcome visitors, manage calls and visitor logs, and provide a professional concierge‑style experience for clients and guests.

• Administrative & Client Support: Provide general administrative assistance while delivering exceptional customer service and building strong professional relationships.

What we need from you:

• Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
• Proficiency in MS Office and office technology, including working knowledge of MFD (multi‑functional device) equipment.
• Highly organized and able to multitask — manage time effectively and handle multiple responsibilities in a fast‑paced environment.
• Ability to work independently and follow shipping/receiving procedures — proactively seek additional tasks during downtime.
• High school diploma (or equivalent) required with 6+ months of work experience preferred, maintaining professionalism, strong problem‑solving skills, and adherence to company policies.

Physical Demands:

• Approximately 50% of the time this position requires the following physical demands.
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry 25 lbs. individually and 50 lbs. with assistance.
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
  • Manual dexterity required for operating office machinery and use of equipment such as ladders and binding machinery.
  • Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, and ability to match or detect differences between colors and brightness (MFP color calibration and print requests require this ability).

Travel:

• Travel is an essential part of the Field Services Specialist role, and it is mandatory to have access to a reliable means of transportation.
• Assignments can include traveling from one site to another after arrival to your “home” location as required by business need.
• Travel distance will be predominantly within the assigned region (25 miles radius).

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compensation:

Expected compensation is an estimate; the final offer will depend on skills, experience, and other job‑related factors.

Use of Artificial Intelligence (AI):

No AI or automated decision‑making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:

This posting is for an existing vacancy.

Pay Range:

$23 – $23 USD

What We Offer:

• Career Growth: An opportunity to learn new skills or use a variety of them that may lead to other career opportunities.
• Learning & Development: We promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401(k) with matching, Entertainment Discounts, and Paid Time Off.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

Accommodations:

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

Equal Employment Opportunity (EEO) Statement:

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.