Office Services Specialist (D0924)

Commonwealth of VA Careers; Virginia; In loco; USD 42.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health and dental insurance

14 paid holidays

Vacation leave

Sick leave

Family personal leave

Parental leave

FMLA

Short- and long-term disability

Employee assistance program

Flexible spending account

Life insurance

Descrizione del lavoro

Commonwealth of Virginia is seeking an Office Services Specialist in the Department of Juvenile Justice. The role focuses on directing families, law enforcement, schools, and the public to the right personnel and services, while delivering dependable customer service and clerical support.

The position emphasizes professional communication, handling confidential materials, and supporting staff in daily operations within a state agency that offers comprehensive benefits and leave opportunities.

Competenze

• Experience providing clerical support to multiple people.
• Receptionist experience using a multi-line telephone.
• Experience working with the public.
• Data entry experience.
• Experience using Microsoft Office applications.
• Experience working with confidential correspondence and reports.

Mansioni

• Direct families, law enforcement, schools, other agencies, and the public to appropriate departmental personnel and services.
• Provide customer service through oral and written communication.
• Provide clerical support to staff in accordance with departmental requirements.

Conoscenze

Clerical support

Multi-line telephone

Public interaction

Data entry

Microsoft Office

Confidential correspondence

Strumenti

Microsoft Office

Descrizione del lavoro

Title: Office Services Specialist (D0924)

State Role Title:Admin and Office Spec II

Hiring Range: $41,959 - $46,466

Pay Band: 2

Agency: Department of Juvenile Justice

Location:9th Dist. CSU King Wlliam

Agency Website:http://www.djj.virginia.gov/

Recruitment Type: General Public - G

Job Duties

It is the policy of the Commonwealth to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion. The Virginia Department of Juvenile Justice (DJJ) is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth. This position will support the court service unit by directing families, law enforcement, schools, other agencies, and the public to appropriate departmental personnel and services. Will also provide customer service through oral and written communication and provide clerical support to staff in accordance with departmental requirements. Commonwealth positions offer a competitive benefits package, which includes: Fourteen (14) paid holidays, Paid and Unpaid Leave (Vacation, Sick, Family Personal, Parental and FMLA), Health and Dental Insurance, Short- and Long-Term Disability, Employee Assistance Program (Counseling), Flexible Spending Account, and Life Insurance.

Minimum Qualifications

• Experience providing clerical support to multiple people
• Receptionist experience using a multi-line telephone
• Experience working with the public
• Data entry experience
• Experience using Microsoft Office applications
• Experience working with confidential correspondence and reports

Additional Considerations

• Experience working in a courthouse setting
• Experience working with juveniles and families
• Experience ordering office supplies and maintaining inventory

Background Screening and Licensing

Selected applicants are subject to a background investigation and pre-employment drug screen. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (if required and relevant to employment); credit checks; and other checks based on the position. Pre‑employment medical screenings are required for some DJJ positions. A valid driver’s license is required of DJJ employees to operate a state-owned or leased vehicle.

Veteran and Disability Inclusion Statements

DJJ Welcomes Veterans: DJJ is committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD‑214 with your state application. The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work. Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Equal Opportunity Employer

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: Carolyn B rown

Phone: email only

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.