Office Services Representative - Code Enforcement

St. Louis County; Clayton (MO); On-site; USD 22,000 - 26,000; Full time

Job summary

St. Louis County’s Department of Transportation and Public Works is seeking an Office Services Representative for the Code Enforcement division, supporting the Chief Electrical Supervisor and team.

The role involves interpreting, verifying, updating, recording, and processing information and documents, with heavy typing, data entry, and record maintenance. The position requires interacting with the public and county departments to provide technical guidance.

Qualifications

• Significant typing and data entry required.
• Interacting with the public and County departments providing guidance.
• Maintaining written and computerized records.

Responsibilities

• Respond to inquiries and provide information to the general public in person, by telephone or by mail.
• Input information from forms and vouchers into a computer to establish and update records.
• Prepare contracts, subpoenas, reports, summaries, work orders and billings.
• Monitor, maintain and update reports, logs, spreadsheets and databases.
• Receive, review, process and issue vouchers, invoices, permits and licenses.
• Answer and direct calls, schedule appointments and refer callers to appropriate personnel.

Skills

Typing

Data entry

Customer service

Records management

Interpersonal communication

Education

High school diploma

Tools

Microsoft Office

Job description

St. Louis County's Department of Transportation and Public Works seeks to fill the role of Office Services Representative, for their Code Enforcement division. It is expected this representative will perform a wide range of office support functions in support of the Chief Electrical Supervisor and his team.

The successful candidate will be interpreting, verifying, updating, recording, and processing information and documents; interacting with the public and County departments providing technical assistance and guidance; this work requires significant typing, data entry, as well as maintaining written and computerized records.

The schedule for this position is 8 hours a day, Monday – Friday.

Why Work with Us?

• Competitive Average Salary: Typical starting salary range is between $16.01 - $19.21 hourly, based on your experience and qualifications
• Comprehensive Benefits: Enjoy a robust benefits package and generous Paid Time Off (PTO). Learn more about St. Louis County benefits: Saint Louis County Employee Benefits
• Public Service Loan Forgiveness: We participate in this program to support your financial future. Learn more about the program: Public Service Loan Forgiveness | Federal Student Aid

Essential Function Examples

• Respond to inquiries and provides information and assistance to the general public in person, by telephone or by mail in matters as mandated by individual County Department concerns.
• Answer and direct calls by taking messages, schedule appointments and refer caller to appropriate personnel.
• Prepare and proof drafts and final documents including correspondence, summaries, evaluations and contracts.
• Monitor, maintain and update reports, logs, spreadsheets and databases.
• Input information from forms, applications, vouchers and other source documents using a computer, computer terminal or scanner to establish and update records.
• Generate documents including contracts, subpoenas, reports, summaries, work orders and billings.
• Receive, review, process and issue vouchers, invoices, purchase orders, applications, work orders, registrations, permits and licenses.

Marginal Function Examples

• Receive, open, sort and distribute U.S. and interoffice mail.
• Maintain files and records.
• Monitor and order supplies and equipment.
• Prepare correspondence and maintenance documents for record retention.
• May provide assistance or backup to other staff as needed.
• Make mathematical calculations to verify accuracy of figures and to calculate penalties.
• Perform other duties as required or assigned.

This document defines the job class as a whole and provides examples of work that may typically be performed by the assigned positions. It does not represent any single position.

• Equivalent to a high school diploma

SELECTION AND APPOINTMENT

A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.

The selection committee will admit to the interview only those persons who possess the most job-related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.

The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.

All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

EQUAL EMPLOYMENT OPPORTUNITY POLICY

The policy of the Civil Service Commission of St. Louis County is to support fair and equitable employment opportunities for all persons regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, marital status, veterans' status or political affiliation. Call the Division of Personnel at [phone] for more information on this policy.

St. Louis County

Division of Personnel, 7th Floor

Clayton, MO 63105

[phone]

Relay MO 711 or 800-735-2966

An Equal Opportunity Employer

Fax: [phone]

www.stlouiscountymo.gov