Office Services Manager

Clark County Department of Aviation; Las Vegas (NV); On-site; USD 52,000 - 78,000; Full time

Job summary

The Clark County Department of Aviation seeks an experienced Office Services Manager for the Facilities division. The role plans, organizes, and reviews diverse office and administrative support activities through supervisors and staff, supervises employees, delegates tasks, and develops procedures to improve operations.

The position requires strong records management, data handling with databases and spreadsheets, and ability to work with internal and external customers.

Qualifications

• Equivalent to completion of two (2) years of college course work in business, finance, or a field related to the work.
• Three (3) years of full-time clerical or secretarial experience, one (1) year of which was in a high administrative or supervisory capacity.

Responsibilities

• Plans, organizes, manages and reviews diverse office and general administrative support activities through subordinate supervisors and/or lead staff.
• Coordinates activities with other divisions and County departments to meet unit goals and objectives.
• Develops and implements procedures for personnel selection, records management and word processing.
• Researches problems, evaluates alternatives, and implements changes.
• Supervises and reviews work of staff and trains personnel in policies and procedures.
• Evaluates employee performance and recommends personnel actions.
• Provides training and development for assigned staff.
• Answers inquiries and resolves complaints from the public or employees, interpreting policies as needed.
• Compiles operational, budget and other data and prepares reports.
• Contributes to quality of service by coordinating work teams and implementing improved procedures.

Skills

Office management

Supervisory experience

Education

Two years college in business/related field

Three years clerical/secretarial experience

Tools

Databases

Spreadsheets

Job description

The Clark County Department of Aviation is seeking qualified candidates to apply for the Office Services Manager position within the Facilities division. This position plans, organizes, manages, and reviews diverse office and administrative support activities through subordinate supervisors and staff. Responsibilities include, but are not limited to, supervising staff, delegating assignments, supporting employee development, preparing performance evaluations, and administering employee progressive disciplinary actions, as appropriate. This position also develops and implements improved operating procedures and work processes, assists internal and external customers, manages records and reports, and uses databases and spreadsheets to support efficient and effective operations.

THIS RECRUITMENT IS LIMITED TO THE FIRST 150 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED.

This examination will establish an Open Competitive Eligibility List to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Employee Services.

Employee Services reserves the right to call only the most qualified applicants to the selection process.

Education and Experience

Equivalent to completion of two (2) years of college course work in business, finance, or a field related to the work AND three (3) years of full-time clerical or secretarial experience, one (1) year of which was in a high administrative or supervisory capacity. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis.

All qualifying education and each experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. All details must be written in your own words and cannot be copied from job descriptions or other external sources.

Licensing and Certification

Specified positions may require possession of a valid Nevada Class C Driver's License at time of hire.

Pre-Employment Drug Testing

Employment is contingent upon the results of a pre-employment drug examination.

Residency Requirement

Permanent employees must maintain a principal place of residency within the boundaries of Clark County and provide proof of compliance with Nevada motor vehicle registration and drivers' license laws within 90 days of employment.

Citizenship

Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.

Background Check

Employment with the Department of Aviation is contingent upon completion of an education/experience background investigation, a fingerprint-based criminal history record check processed by the FBI, and upon the ability to be granted and maintain a security badge as mandated by the Transportation Security Administration. Note: all prospective hires must present two original government issued ID's upon acceptance of job offer. Examples of acceptable ID's include a Passport, Driver's License or DMV issued ID, birth certificate, Social Security card, Voter Registration card, school issued ID with picture, etc.

Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.

• Plans, organizes, manages and reviews diverse office and general administrative support activities through subordinate supervisors and/or lead staff.
• Coordinates activities and services with those of other divisions, County departments and governmental agencies to meet the needs, goals and objectives of the unit; assists in setting such goals and objectives.
• Develops and implements procedures for and directs administrative activities such as personnel selection, coordinated records management and storage, word processing, clerical processing and related activities.
• Researches operational and administrative problems, evaluates alternatives, recommends solutions, and implements adopted changes.
• Performs significant administrative support and/or coordinate work for the department head or designated manager, often with department-wide implications.
• Supervises and reviews the work of subordinate supervisory and office support staff; trains staff in specific departmental and unit policies and procedures.
• Evaluates employee performance and effectively recommends employee selection, initial disciplinary action and other personnel activities.
• Provides for the training and development of assigned staff.
• Answers inquiries, provides information and resolves complaints from the public or employees regarding assigned functions and activities, which often requires the use of judgment and the interpretation of policies, rules and procedures.
• Compiles operational, budget and other statistical data and information, maintains various records, and prepares special and periodic reports.
• Contributes to the overall quality of the unit's service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
• May provide a variety of office administrative work.
• May drive a motor vehicle or be required to arrange for appropriate transportation to and from other County location in order to attend off-site meetings and visit other work sites.