Office Services Associate

Davita Inc.; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in healthcare services is seeking a Mail Services Coordinator in Chicago. The role involves ensuring timely delivery of mail and packages, maintaining inventory, and providing excellent customer service. Ideal candidates will have a high school diploma, relevant experience in mail services, and a strong attention to detail.

Qualifications

• 2-5 years of Mail services experience preferred.
• 1-3 years' experience with Microsoft Office Software.
• Excellent customer service skills and communication.

Responsibilities

• Ensure delivery of all mail, packages, and office supplies daily.
• Coordinate Priority Mailings and maintain inventory of supplies.
• Man customer service window for employee personal shipments.

Skills

Customer Service

Communication

Attention to Detail

Education

High School diploma or equivalent (GED)

Tools

Microsoft Office

Job description

Hours: 8:00am - 5:00pm

Responsibilities:

• Ensure delivery of all mail, packages, and office supplies daily.


• Ensure all packages and accountable mail is tracked and signed for.


• Ensure effective, timely and communicated sweeps including a posted "Last Run of the Day" sweep.


• Ensure all mail and packages - via USPS, UPS (World Ship shipments, UPS online Campus Ship Shipments), are properly prepared and posted.


• Ensure all International shipments are properly packaged and shipped to include commercial invoice.


• Notify client contact when postage meter needs to be refilled and ensure meter is updated.


• Coordinate any Priority Mailings - sort & prepare materials for mailing or shipping via USPS, UPS, etc.


• Maintain inventory of all necessary supplies.


• Man customer service window for employee personal shipments and maintain logs.


• Maintain all required logs for site operation.


• Other duties as assigned by management

Requirements:

• High School diploma or equivalent (GED).


• Minimum of 2-5 years Mail services related experience preferred with knowledge of commonly used Office Services procedures.


• 1-3 years' experience with Microsoft Office Software (Word, Excel, etc.).


• Excellent customer service skills; must possess a "can do" attitude.


• Excellent communication skills both verbal and written.


• Ability to effectively work individually or in a team environment.


• Competency in performing multiple functional tasks.


• Attention to detail.


• Ability to handle mail or hand cart, as well as flatbed.


• Must be able to lift up to 50 pounds.