Office Services Associate Floater

The Millennium Group (TMG); Chicago (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking enthusiastic team players to join their dynamic workforce in Chicago. This role offers a unique opportunity to contribute to a thriving business process outsourcing firm known for its commitment to operational excellence. As part of a large team, you will perform a variety of tasks including mail sorting, customer service, and event support. Ideal candidates will possess strong organizational skills, adaptability, and a customer-focused mindset. Join a company that values your contributions and offers a supportive environment for growth and success.

Qualifications

• 1+ year experience in customer service or a professional environment preferred.
• Must possess exceptional organizational and multitasking skills.

Responsibilities

• Sort and deliver mail, provide reception services, and maintain supplies.
• Ensure exceptional customer service and follow safety procedures.

Skills

Customer Service Skills

Organizational Skills

Communication Skills

Adaptability

Multi-tasking

Education

High School Diploma or Equivalency

Higher Education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Responsibilities:

1. Perform a wide variety of duties such as, but not limited to, sorting and delivering mail, shipping, meeting/event set up and support services, reception services, stocking, and maintaining various supplies.
2. Ability to commute to location in and around the greater Chicagoland area.
3. Provide exceptional customer service at all times.
4. Ensure all safety procedures are followed at all times.
5. Other duties as assigned by manager.
6. Superior customer service skills.
7. Reliable and self-motivated.
8. Able to communicate effectively with different types of people throughout all levels.
9. Ability to perform multiple tasks.
10. Can work successfully individually or in a team environment.
11. Possesses a 'can do' attitude at all times.

Qualifications:

1. HS Diploma or equivalency required; higher education preferred.
2. Minimum 1 year experience preferred in customer service or customer-facing, professional environment.
3. Proficient in Word, Excel, Outlook, MS Teams.
4. MUST possess exceptional organizational skills with the ability to prioritize tasks and multi-task efficiently.
5. Must be adaptable to a dynamic environment while possessing strong interpersonal skills.
6. Excellent written, oral, and verbal customer service skills.
7. Able to learn new skills quickly.
8. Flexible and able to juggle multiple, and at times, conflicting priorities.
9. Punctual, dependable, and dedicated to achieving operational excellence.
10. Maintain a consistently professional approach, with a willingness to take ownership and responsibility.
11. Able to walk, bend, kneel, stand, and/or sit for extended periods of time.
12. Able to lift or move 40lbs or greater at times.
13. Must have reliable transportation.