Office Representative

Gifford; Barre Town (VT); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive wages

Onsite parking

403b retirement plan

Health plans

Flexible spending accounts

Health Savings Plan

Disability insurance

Tuition Reimbursement

Employee Assistance Program

Life Insurance

Regular performance reviews

Learning opportunities

Job summary

Gifford is seeking an Office Representative for the Berlin Health Center, where you'll be the first point of contact for visitors and callers. Your role will focus on providing exceptional customer service, managing appointment scheduling, and ensuring smooth reception operations.

The ideal candidate exhibits strong communication skills, organizational abilities, and a professional demeanor while multitasking effectively.

Qualifications

• Strong communication skills and commitment to patient care.
• Ability to collaborate effectively within a team.
• Excellent time management and organizational abilities.

Responsibilities

• Serve as the first point of contact for visitors and callers.
• Manage the smooth operation of the Primary Care reception.
• Schedule patient appointments and notify staff of patient arrivals.

Skills

Communication skills

Customer service

Organizational abilities

Multitasking

Job description

Gifford is looking for an Office Representative to join our Primary Care team at the Berlin Health Center.

In this role, you will serve as the first point of contact for visitors and callers, ensuring a positive and professional experience for all. You will be responsible for providing exceptional customer service by managing the smooth operation of the Primary Care reception. Key duties include message taking, scheduling patient appointments, making reminder calls, completing registrations, notifying staff of patient arrivals, and monitoring and updating patients in the waiting area.

The ideal candidate will have strong communication skills, a commitment to patient care, and the ability to collaborate effectively within a team. Additionally, this position requires excellent time management, organizational abilities, and the capacity to multitask while maintaining a professional demeanor. The Office Representative will also process requests for medical records, ensuring compliance with hospital policies regarding the release of information.

Benefits

Gifford Health Care offers competitive compensation and a comprehensive benefits package. Our Total Rewards package includes, but is not limited to:

• Competitive wages
• Onsite parking
• 403b retirement plan
• Health plans including dental and vision insurance
• Tax-saving flexible spending accounts
• Health Savings Plan with employer contribution
• Long and short-term disability insurance
• Tuition Reimbursement
• Employee Assistance Program
• Life Insurance
• Regular performance reviews
• Learning opportunities

EOE