Office Receptionist - Davenport Healthplex

MercyOne Medical Group; Davenport (IA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking healthcare organization as an Office Receptionist, where you will play a vital role in coordinating patient activities and ensuring a welcoming environment. This position offers the chance to interact with patients and families, manage registrations, and collaborate with medical staff. With a focus on community health and safety, this role is essential in delivering quality care. Enjoy competitive compensation and a supportive work culture that values diversity and inclusion, making it a great place to grow your career in healthcare.

Benefits

Competitive compensation

Full benefits package

Opportunity for growth

Qualifications

• Less than 1 year experience required.
• Training in medical office procedures preferred.

Responsibilities

• Coordinate all patient activities and greet patients/families.
• Process patient registrations and obtain insurance information.

Skills

Effective communication skills

Medical terminology

Education

High school graduation or equivalent

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Genesis serves a 17-county bi-state region of the Quad Cities (Davenport and Bettendorf, Iowa, and Rock Island and Moline, Ill.) metropolitan area and the surrounding communities of Eastern Iowa and Western Illinois. But when it comes to clinical capabilities and quality, we exceed those geographical limits. We have earned distinction as a two-time national Top 15 Health System, and recognition for being in the top 1 percent in the nation for patient safety.

Want to learn more about MercyOne Genesis? Click here: MercyOne Genesis | Stronger. Together. As One!

Join the MercyOne Family! We are looking to hire an Office Receptionist

As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request.

Position Title: Office Receptionist
Department: Davenport Healthplex

Schedule:

• Full time 1.0 (40 hours per week)

• Day Shift 8am - 5pm M-F

General Requirements

• Training Preferred: Effective communication skills, medical terminology

• Special Training: Basic Life Support; Medical Office Procedures

• Less than 1 year experience required

Education:

• High school graduation or equivalent

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.