Office Professional CCBHC-1

Centerstone; Columbus (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible Spending and Health Savings 


403b retirement plan with companymatch

Paid time off and ten paid holidays

AD&D Insurance, Life Insurance, and L–

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is seeking an administrative support specialist to greet clients, manage scheduling for clinical staff, and collect data and co-pays. The role involves quick responses to calls and emails and support for telehealth services.

You will organize office documents, maintain records, and cross-train to assist other staff as needed. The position emphasizes a friendly, service-oriented environment within behavioral health settings.

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience preferred.
• Basic computer literacy and familiarity with standard tools.

Responsibilities

• Greet clients and manage scheduling of clinical staff appointments.
• Answer phone calls, emails, and messages promptly.
• Collect client data and co-pays, and organize office documents.
• Assist with telehealth services when needed.

Skills

Communication skills

Basic computer literacy

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Excel

Outlook

Zoom

Skype

Avatar

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION: SUMMARY OF POSITION

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data and collects co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms. May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

QUALIFICATIONS

• Education Level High School Diploma or GED required.
• Years of Experience One to three years administrative experience preferred.
• Required Certification/Licensure N/A

PHYSICAL REQUIREMENTS

Task - Percentage of Time/Frequency Standing - 20% Sitting - 80% Squatting - occasional Driving - occasional Kneeling - occasional Lifting - occasional Bending - occasional

Time Type & Pay Range

Time Type: Full time Pay Range: $14.25--$20.00

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.