INHS Office Professional

Centerstone; North Vernon (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

FSA/HSA

403b retirement with match

Paid time off

Holidays

Life/AD&D Insurance

Employee Assistance

Job summary

Centerstone Health Services seeks an organized administrative assistant to support behavioral health services. You will greet clients, manage scheduling, collect co-pays, and coordinate telehealth sessions to extend care. Strong communication and computer skills are essential to keep records accurate and patients informed. This role fosters compassionate service in a busy clinic.

Join a nonprofit health system dedicated to quality care and community impact, with benefits and growth opportunities.

Qualifications

• Education: High School Diploma or GED required.
• Years of Experience: One to three years administrative experience preferred.
• Certification/Licensure: N/A

Responsibilities

• Greets clients and promotes a service environment for behavioral health and co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers calls, emails and other messages promptly; utilizes telehealth to extend care.

Skills

Effective communication

Basic computer skills

Avatar scheduling

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Excel

Outlook

Zoom

Skype

Job description

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look‑Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity.

JOB DESCRIPTION: SUMMARY OF POSITION

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data.
• Collects client co‑pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.
• Collects, fills, and organizes office documents, records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co‑pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.
• Collects, fills, and organizes office documents, records and forms.
• May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

QUALIFICATIONS

• Education Level: High School Diploma or GED required.
• Years of Experience: One to three years administrative experience preferred.
• Required Certification/Licensure: N/A

PHYSICAL REQUIREMENTS

• Standing – 20%
• Sitting – 80%
• Squatting – Occasional
• Kneeling – Occasional
• Bending – Occasional
• Driving – Occasional
• Lifting – Occasional

PAY RANGE

Time Type: Full time

Pay Range: $14.25--$20.00

Delivering care that changes people's lives starts with our employees.

BENEFITS

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer.

Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence.

We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do.

Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees.

We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments.

Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital.

Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs.

Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities.

Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.