Office Professional CCBHC

Centerstone; North Vernon (IN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

403b retirement

Paid time off

Holidays

Life Insurance

Long Term Disability

Education opportunities

Employee Assistance Program

Job summary

Centerstone in the United States is seeking an Administrative Support role to greet clients, manage scheduling for clinical staff, collect co-pays, and handle messages. The position uses telehealth when needed and supports office operations.

You will maintain client data, coordinate documents, and assist with day-to-day tasks. Strong computer skills with Excel, Outlook, Zoom, and Avatar are preferred. The role offers comprehensive benefits and growth within a nonprofit health system.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1–3 years administrative experience preferred.
• Certification: N/A

Responsibilities

• Greet clients and promote a friendly service environment.
• Schedule and track clinical staff appointments and statuses.
• Obtain and update client data; collect co-pays.
• Answer phone calls, emails, and electronic messages promptly.
• Utilize telehealth to extend care when staff and clients are not in the same location.
• Hold and organize office documents and forms.
• Cross-train and cover duties of other support staff when needed.

Skills

Excel

Outlook

Zoom

Scheduling

Organizational

Communication

Critical thinking

Education

High School Diploma or GED

Tools

Avatar

Skype

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes peoples' lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

SUMMARY OF POSITION: Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

ESSENTIAL DUTIES & RESPONSIBILITIES: Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data and collects co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms. May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

KNOWLEDGE, SKILLS & ABILITIES: Effectively communicate via written, verbal, in person and virtual methods.

• Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
• Strategic scheduling skills- Knowledge of Avatar preferred.
• Organizational skills.
• Critical thinking skills.

• Education Level: High School Diploma or GED required.
• Years of Experience: One to three years administrative experience preferred.
• Required Certification/Licensure: N/A

1. Task - Percentage of Time/Frequency Standing - 20%
2. Sitting - 80%
3. Squatting - occasional
4. Driving - occasional
5. Kneeling - occasional
6. Lifting - occasional
7. Bending - occasional

Pay Range: $14.25--$20.00

Delivering care that changes peoples' lives starts with our employees.

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone's Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone's Foundation secures philanthropic resources to support the work and mission of delivering care that changes peoples' lives.