Office Professional CCBHC

Centerstone; Columbus (IN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible Spending Accounts

403b retirement plan

Paid time off

Employee Assistance Program

Job summary

Centerstone, a leading nonprofit behavioral health system, is seeking a full-time administrative support professional to greet clients, manage scheduling, and utilize telehealth services to enhance care delivery.

The ideal candidate will possess strong communication skills, basic computer literacy, and organizational abilities. Employees benefit from various health coverage options, retirement plans, and more, fostering a supportive work environment.

Qualifications

• 1-3 years of administrative experience preferred.
• Ability to work effectively in person and virtually.
• Strong organizational and critical thinking skills.

Responsibilities

• Greet clients to promote a supportive service environment.
• Complete scheduling and statuses of clinical staff appointments.
• Answer phone calls, emails, and other messages efficiently.
• Utilize telehealth for remote care when needed.
• Organize and manage office documents and records.

Skills

Communication skills

Basic computer literacy

Strategic scheduling

Organizational skills

Critical thinking

Education

High School Diploma or GED

Tools

Excel

Outlook

Zoom

Skype

Avatar

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!JOB DESCRIPTION:SUMMARY OF POSITIONGreets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms.ESSENTIAL DUTIES & RESPONSIBILITIESGreets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.Completes scheduling and statuses of clinical staff appointments.Obtains and updates client data and collects co-pays.Answers phone calls, emails and other electronic messages as required quickly and efficiently.Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.Collects, fills, and organizes office documents, records and forms.May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.KNOWLEDGE, SKILLS & ABILITIES Effectively communicate via written, verbal, in person and virtual methods.Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.Strategic scheduling skills- Knowledge of Avatar preferred.Organizational skills.Critical thinking skills.QUALIFICATIONSEducation LevelHigh School Diploma or GED required.Years of ExperienceOne to three years administrative experience preferred.Required Certification/LicensureN/APHYSICAL REQUIREMENTSTask - Percentage of Time/FrequencyStanding - 20%Sitting - 80%Squatting - occasionalDriving - occasionalKneeling - occasionalLifting - occasionalBending - occasionalTime Type:Full timePay Range:$14.25-$20.00Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:Medical, dental, and vision health coverageFlexible Spending and Health Savings Accounts403b retirement plan with company matchPaid time off and ten paid holidaysAD&D Insurance, Life Insurance, and Long Term Disability (company paid)Employee Resource GroupsContinuing education opportunitiesEmployee Assistance ProgramCenterstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.