OFFICE PROCESSING CLERK II

Maryland; Baltimore (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental and vision plans

Paid time off

State pension

Job summary

Maryland DPSCS is seeking a detail‑oriented administrator to schedule parole hearings, manage case materials, and perform OCMS data entry at the Baltimore location. You will prepare dockets, track cases, and coordinate with facilities to ensure timely processing.

The role emphasizes accurate typing, strong organization, and adherence to state procedures, with benefits including health coverage, paid leave, and a state pension.

Qualifications

• Must be able to type correspondence and reports.
• Experience with clerical duties and data entry on a keyboard.
• Substitution of education/experience per policy is allowed.

Responsibilities

• Reviews case materials for DOC to ensure essential commitment documents are received.
• Completes data entry into OCMS for each case opened according to procedures.
• Tracks cases within OCMS to the appropriate unit after data entry.
• Prepares dockets for Hearing Officers and Commissioners and notifies facilities.
• Reviews cases for correct routing to the appropriate parole unit.

Skills

Typing speed

Clerical duties

Document management

Education

Completion of the eighth grade

Job description

Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth.

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

Grade

ASTD7

Location of Position

Baltimore City

6776 Reisterstown Road

Baltimore, MD 21215

Main Purpose of the Job

The main purpose of this position is to schedule all Division of Corrections inmates parole hearings in accordance with the law and established Maryland Parole Commission policies and procedures.

Essential Job Functions

• Reviews case materials for DOC to ensure that essential commitment documents are received
• Reviews commitment(s) and determine eligibility according to statute
• Completes data entry into OCMS for each case opened in accordance with established procedures
• Tracks cases within OCMS to the appropriate unit upon completion of the data entry
• Maintains a working file of Maryland laws that impact parole eligibility
• Ensures that cases are identified and tracked to the appropriate region for the inmate file review
• Requests information from MPC institutional parole associates when necessary
• Review case material from Corrections to ensure that essential commitment documents are included in the files before sending cases out for inmate review or docketing for parole hearings
• Prepare dockets for distribution for Hearing Officers and Commissioners and notify facilities in a timely manner
• Review validation list for upcoming parole hearings and request case plan from DOC case management staff
• Tracks cases to appropriate commission unit (i.e. Victim Services, Record Unit or Parole Services Unit) upon completion of the date entry

Minimum Qualifications

Applicants must meet all minimum (and selective) qualifications to be considered, and to appear on the list of people eligible for hire. Please read all requirements before applying.

Education: Completion of the eighth grade.

Experience: One year of experience typing correspondence, reports, charts or other documents from rough draft, corrected copy or oral instruction on a keyboard of a personal computer, computer terminal or word processor.

Notes:

1. Candidates may substitute additional experience typing or performing other clerical duties on a year-for-year basis for the required education.

2. Candidates may substitute graduation from an accredited high school or possession of a high school equivalency certificate for six months of the required experience.

3. Candidates may substitute five courses or six months of clerical training in subjects such as keyboarding, clerical math, word processing, spreadsheets, database, graphics presentation, proofreading, or office etiquette for six months of the required experience.

4. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.

Desired or Preferred Qualifications

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.

• Experience or knowledge of Offenders Case Management System (OCMS)
• Experience with Fleet Management
• Experience and/or knowledge of preparing incarcerated individuals (II's) correspondences pertaining to parole hearings.

Special Requirements

The ideal candidate must be fluent in spoken and written English. The ideal candidate must effectively and respectfully communicate with diverse populations, providing services to individuals with different beliefs, behaviors, and interpersonal styles in confinement or community settings. Professional working fluency in Spanish, Mandarin, Korean, or any other language is a plus.

Demonstrated ability to accurately type on a keyboard of a personal computer, computer terminal or word processor at a minimum of forty words per minute may be required, depending on the specific requirements of the position.

Selection Process

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

Examination Process

Please report all experience and education that is related to this position. The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application.

Benefits

As an employee of the State of Maryland, you will have access to outstanding benefits, including: health insurance, dental, and vision plans offered at a low cost.

• Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)
• Annual Leave - ten (10) days of accumulated annual leave per year
• Sick Leave - fifteen (15) days of accumulated sick leave per year
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child
• Holidays - State employees also celebrate at least twelve (12) holidays per year
• Pension - State employees earn credit towards a retirement pension

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruiting, retaining, and promoting employees who are reflective of the State's diversity.