Office Operations Manager

I.K. Hofmann USA, Inc.; Nashville (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical plans

Dental/Vision/Life Insurance

401k with Company Match

Weekly Pay

Referral Incentives

Uniforms & PPE

Bonuses

Job summary

I.K. Hofmann USA, Inc. seeks an energetic Office Operations Manager to join a metals recycling client team in Nashville.

You will handle clerical duties, invoicing, weigh-bridge operations, and customer support while ensuring accurate records and efficient processes. Ideal candidates bring 2+ years in office roles within industrial settings, strong MS Office skills, and the ability to manage several tasks concurrently.

Qualifications

• 2+ years of office assistant experience in construction/industrial setting preferred.
• Ability to manage multiple projects in a fast-paced environment.
• Excellent verbal and written communication skills; strong organizational abilities.

Responsibilities

• Handle general office administrative duties: phones, paperwork, mail, supplies.
• Learn and operate truck scale for inbound/outbound weighing.
• Record and document scrap metal transactions in proper systems.
• Prepare invoices, verify weights and prices, and balance cash at day end.
• Assist customers with pricing questions and account maintenance.
• Support monthly close, inventory reconciliation, and reporting as needed.

Skills

Computer skills

Customer service

Shipping/Receiving

Microsoft Office

Bilingual (English & Spanish)

Job description

A client of I.K. Hofmann's within the metals recycling industry is looking for an energetic and highly organized individual to join the team for an Office Operations Manager.

In this role, you will be responsible for general administrative and clerical support. This person must have Computer skills, Customer service, and Shipping/Receiving skills. They also must be able to learn operations of the scale. This role requires the ability to work independently, be flexible, and demonstrate the ability to manage multiple projects at a time.

Working hours are from Monday through Friday and half day Saturday

Responsibilities of an Office Operations Manager:

• Perform general office administrative duties to include answering the telephone, processing paperwork, preparing and sending mail and packages, ordering office supplies, and other similar office duties.
• Able to cross train in all aspects of Clerical duties, learn to operate the truck scale to efficiently weigh all inbound and outbound trucks and vehicles.
• Enter and complete all required records and documentation of purchased scrap metal into the proper systems.
• Calculate daily transactions using computerized programs and balance cash drawer at the end of the day.
• Generate invoices, itemize lists and tickets noting materials and amounts due, verify weights, prices, and extensions.
• Greet all visitors and ensure all have the required PPE for facility tours/inspections.
• Assist current and potential customers with questions regarding the pricing of materials, the types of materials accepted, and maintenance of customer accounts.
• Assists with monthly closing reporting, and with inventory reconciliation as needed.

Qualifications:

• 2+ years of experience as an office assistant in a construction or industrial production yard or similar industry; previous scrap metal experience preferred.
• Ability to work in a fast-paced, non-stop environment while providing excellent customer service and the ability to manage multiple projects.
• Excellent verbal and written communication along with organizational and time management skills.
• Mathematical and problem-solving skills.
• Intermediate understanding of Microsoft Office, and the ability to learn industry specific software.
• Bilingual (English & Spanish) language skills a plus.
• Must be able to pass credit check and Background
• Must be able to pass Physical/Drug screen
• Competitive Pay
• Choice of Medical plans, with Dental, Vision, and Life Insurance
• 401k with a Company Match
• Weekly Pay
• Referral Incentives
• Company provided uniforms and PPE
• Eligible for Safety and Profitability Bonuses