Office & Operations Manager

AssetMark; Austin (TX); On-site; USD 58,000 - 65,000; Full time

Benefits offered by this job

Flex Time

401K – Employer Match

Medical, Dental, Vision – HDHP or PPO

HSA – Employer contribution

Volunteer Time Off

Career Development / Recognition

Fitness Reimbursement

Hybrid Work Schedule

Job summary

AssetMark in Austin is seeking a proactive Office & Operations Manager to own the day-to-day operations of the office, ensuring a professional, seamless environment that enables the team to perform at their best.

This hands-on, high-visibility role requires initiative, problem-solving, and flawless execution across facilities, supplies, onboarding, events, and cross-functional support for Marketing, HR, IT and Finance.

Qualifications

• 2+ years of experience in office management, facilities coordination, or similar operational roles.
• Strong organizational and time management skills in a fast-paced environment.
• Excellent verbal and written communication across levels of the company.

Responsibilities

• Own day-to-day operations of the Austin office, ensuring a clean, organized, and well-maintained workspace.
• Coordinate with building management, vendors, and cleaning crews to uphold standards and safety.
• Manage mail, supplies, shipments, and office equipment; support cross-functional teams as needed.
• Provide logistics support for events, onboarding/offboarding, and internal programs.

Skills

Office management

Facilities coordination

Organizational skills

Communication skills

Problem-solving

Independent worker

Outlook

Excel

Tools

Microsoft Office

Job description

Voyant is a leading provider of collaborative financial planning and wealth management software for financial professionals and their clients. The company’s product suite enables advisors to spend less time building plans and more time growing their business. Combining cutting-edge technology and compelling visuals, Voyant turns advisors into consultants and provides clients with a clear and comprehensive view of their financial landscape. Voyant empowers advisors to interact on a new level with financial plans personalized to meet clients’ unique goals. We are seeking a proactive, detail-oriented, and highly accountable Office & Operations Manager to own the day-to-day operation of our Austin office. This role is responsible for ensuring a professional, seamless, and well-maintained office environment that enables the team to operate at their best. The ideal candidate thrives on taking initiative, spotting and solving problems before others notice, and creating a positive and organized office experience. This is a hands-on, high-visibility role. Success will be measured by consistent execution, follow-through, and the smooth functioning of our workspace without disruption.

Key Responsibilities

Daily Operations & Facilities: Fully own the day-to-day operations of the Austin office ensuring the office is clean, organized, stocked, and running smoothly without reminders. Perform daily walk-throughs of all areas to proactively address issues and maintain standards. Serve as the main liaison with building/property management for all maintenance issues, access requests, vendor compliance, and general building operations. Perform or coordinate routine equipment maintenance to ensure office equipment remains in working order. Coordinate with contracted cleaning crew to ensure quality standards are met, maintain regular communication, and address any issues promptly. Manage vendor access and coordinate office moves, workstation relocations, and small facilities projects (furniture, cabling, cleaning, construction, etc.). Maintain internal standards for office aesthetics, functionality, furnishings, and equipment.

Office & Supply Management: Maintain an organized, professional, and welcoming office environment across all common areas. Receive, sort, and distribute incoming mail to staff. Order and restock office, kitchen, cleaning, and breakroom supplies (including snacks, beverages, and business cards) on a proactive schedule. Track supply budgets and spending; maintain accurate documentation of office and capital project expenses. Receive and manage all deliveries to ensure they are cleared from common areas promptly.

Operational & Cross-Functional Support: Proactively seek out and take ownership of administrative and operational tasks that support other teams (Marketing, HR, IT, Finance). Identify and take initiative on projects to improve office efficiency, organization, and culture. Provide reliable, high-quality support across departments as bandwidth allows, ensuring all commitments are handled accurately and on time.

Sales & Marketing Support: Provide hands-on logistical support for Sales and Marketing initiatives and events. Coordinate the packing, shipping, and inventory tracking of marketing collateral, promotional items, and event materials. Maintain organized storage of marketing swag and branded materials, ensuring items are fully stocked and in good condition. Support execution of in-office or local client/prospect events, including setup, catering, signage, and vendor coordination. Assist with scheduling and onsite coordination for visiting clients, prospects, or partners (e.g., meeting rooms, hospitality, office readiness). Serve as an on-site point of contact for marketing and sales teams, ensuring requests are actioned promptly and accurately.

Employee Onboarding & Offboarding: Prepare workstations, equipment, and welcome packages for new hires; coordinate computer setup with IT. Manage office keys, building access badges, and parking passes. Oversee shipping/return of equipment and collection of all company property during offboarding.

Event & Culture Support: Plan and execute company events (holiday parties, office lunches, team outings), handling all logistics end-to-end (venues, catering, contracts, budgets, gifts, etc.). Reinforce and reflect Voyant’s fun, collaborative, and professional culture by maintaining a welcoming and well-run office.

Administrative & Executive Support: Provide light administrative support to executives as needed, including scheduling meetings, coordinating travel, and processing expenses. Support ad-hoc special projects that require operational coordination.

Skills & Qualifications

• 2+ years of experience in office management, facilities coordination, or similar operational roles.
• Strong organizational and time management skills; thrives in a fast-paced, high-expectation environment.
• Excellent verbal and written communication; confident and clear when working with all levels of the company.
• Proactive problem-solver with strong follow-through and a sense of urgency.
• Able to work independently and anticipate needs without being asked.
• Proficiency with Microsoft Office Suite, especially Outlook and Excel.
• High integrity and discretion when handling confidential information.
• Candidates must be legally authorized to work in the US to be considered.
• We are unable to provide visa sponsorship for this position.

Compensation

Base Salary range for this position is between $58,000-$65,000. This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

About AssetMark

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change. Join a team that sets new standards and creates space for you to thrive and do your best work. Our Mission Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients’ lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses. Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values and Culture: Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day. We believe in: Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities. Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships. Unyielding Integrity, doing what's right, always. Even when it's hard. Collective Respect, in being authentic, inclusive and valuing all voices while winning together. Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions. These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.

Culture & Benefits

• Flex Time or Paid Time Off and Sick Time Off
• 401K – 6% Employer Match
• Medical, Dental, Vision – HDHP or PPO
• HSA – Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued. AssetMark is a fast-growing financial technology company changing the game for advisors and their clients. If you are searching for a challenging, rewarding, and evolving career, you have come to the right place. We offer competitive salaries, full benefits, and excellent opportunities for growth. To learn more about us, visit our website.