Office Operations Lead

County of San Mateo; San Mateo (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

County of San Mateo is seeking a Lead Office Assistant for the Mid County Regional office in San Mateo. The role provides lead direction to a small office support team, coordinating tasks, ensuring deadlines, and maintaining office procedures.

The ideal candidate has supervisory experience, strong Word/Excel skills, and familiarity with databases and County applications such as CalSAWS and MEDS. Excellent organization and customer service are essential in a fast-paced environment.

Qualifications

• 1 year journey level general office support experience or equivalent.
• Strong supervisory skills with ability to lead and review staff work.
• Proficiency with Word/Excel; experience with databases and County applications (CalSAWS/MEDS).
• Ability to organize, prioritize, and coordinate multiple tasks and deadlines.
• Experience training staff and implementing office processes and procedures.

Responsibilities

• Provide lead direction, training and work review to a small office support staff; organize and assign work, set priorities and ensure coordination and completion of assigned work.
• Provide input into selection decisions, performance evaluations and corrective action matters.
• Develop and implement office processes and procedures.
• Perform difficult or complex office support work and assist with special projects as assigned.
• Research and assemble information from various sources for reports; perform arithmetic or statistical calculations.
• Provide information to the public or County staff requiring policy interpretation.
• Organize and maintain departmental files and produce documents from drafts or notes.

Skills

Lead/supervisory experience

Microsoft Word

Microsoft Excel

Databases

CalSAWS

MEDS

Organizational skills

Multi-tasking

Staff training

Policy/procedure development

Education

One year journey level general office support experience

Tools

Word

Excel

Databases

CalSAWS

MEDS

Job description

County of San Mateo is seeking a Lead Office Assistant for the Mid County Regional office in San Mateo. The role provides lead direction to a small office support team, coordinating tasks, ensuring deadlines, and maintaining office procedures.

The ideal candidate has supervisory experience, strong Word/Excel skills, and familiarity with databases and County applications such as CalSAWS and MEDS. Excellent organization and customer service are essential in a fast-paced environment.