Office Operations & Guest Experience Lead

AKAM; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

AKAM in Florida is seeking an Office Manager to run day-to-day operations of the Florida corporate office, supporting about 50 employees and ensuring a welcoming, professional environment for staff, clients, and visitors.

The role is highly visible, hands-on, based at the reception area, and requires proactive, organized multitasking in a fast-paced setting. The incumbent will work with the People team on employee engagement and events.

Qualifications

• 3+ years in office management or related roles.
• Experience supporting a professional office environment is a plus.
• Strong verbal and written communication skills.
• Proactive, detail-oriented with ability to multitask.

Responsibilities

• Serve as first point of contact for employees, clients, visitors.
• Oversee reception area and greet/direct visitors.
• Manage Florida office operations and maintain a professional environment.
• Maintain conference rooms, kitchens and shared spaces.
• Coordinate office supplies and inventory; ensure adequate stock.
• Coordinate vendor management and service providers.
• Support onboarding, events, and executive meetings.
• Partner with People team on employee engagement in FL.

Skills

Office management

Reception

Customer service

Organization

Communication

Proactive problem solving

MS Office

Hospitality

Education

Bachelor's degree in business or related field

Tools

Microsoft Office (Outlook, Word, Excel, Teams)

Job description

AKAM in Florida is seeking an Office Manager to run day-to-day operations of the Florida corporate office, supporting about 50 employees and ensuring a welcoming, professional environment for staff, clients, and visitors.

The role is highly visible, hands-on, based at the reception area, and requires proactive, organized multitasking in a fast-paced setting. The incumbent will work with the People team on employee engagement and events.