Night Front Desk Associate – Luxury Property & Guest Service

AKAM; Miami (FL); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

AKAM is seeking a Front Desk professional for luxury residential properties in Miami. The role involves warmly greeting visitors, handling multi-line phone calls, directing inquiries, and supporting various administrative tasks.

This position requires a professional appearance, strong communication skills, and the ability to multitask in a fast-paced environment. Responsibilities include maintaining reception areas, assisting with mailings, and monitoring security cameras.

Qualifications

• HS Diploma is required.
• Front desk, concierge, or luxury residential property experience preferred.
• Excellent customer service and interpersonal skills.
• Proficient with Microsoft MS programs; Word, Outlook, and Excel.
• Strong written and verbal communication skills.
• Ability to remain calm, courteous, and professional in all situations.
• Time management skills and ability to work in a fast-paced environment.

Responsibilities

• Answer multi-line phone in a pleasant manner and direct calls to appropriate staff members.
• Greet and announce visitors in a professional and courteous manner.
• Maintain a clean reception area and conference rooms.
• Handle inquiries from clients and tenants.
• Assist with mailings.
• Work on special projects as assigned.
• Monitor surveillance cameras.

Skills

Administrative front desk experience

Excellent customer service

Effective written and verbal skills

Strong communication skills

Organized

Detail oriented

Multi-tasking

Data entry

Education

HS Diploma

Tools

Microsoft Word

Outlook

Excel

Job description

AKAM is seeking a Front Desk professional for luxury residential properties in Miami. The role involves warmly greeting visitors, handling multi-line phone calls, directing inquiries, and supporting various administrative tasks.

This position requires a professional appearance, strong communication skills, and the ability to multitask in a fast-paced environment. Responsibilities include maintaining reception areas, assisting with mailings, and monitoring security cameras.