Office Operations Associate - Fleet & Records Program Specialist

State of Wisconsin; Milwaukee (WI); On-site; USD 30,000 - 34,000; Full time

Job summary

Wisconsin Department of Children and Families (DCF) in Milwaukee seeks an Office Operations Associate to manage the fleet vehicle system and keep records updated. The role provides essential administrative support to the Initial Assessment Section and DMCW staff on-site in Milwaukee.

The position requires handling confidential information, coordinating with multiple program areas, and maintaining logs and documentation with basic Microsoft Office tools.

Qualifications

• Experience handling multiple requests/tasks from several program areas and external customers.
• Experience writing, editing, and reading documents, interpreting policies and procedures.
• Experience working with vehicle services, records requests, and recordkeeping.

Responsibilities

• Oversee the fleet vehicle system and process as the primary contact.
• Provide records support and administrative assistance to the Initial Assessment Section and staff.
• Maintain confidentiality and exercise discretion in daily operations.

Skills

Multitask handling

Recordkeeping

Communication

Tools

Microsoft Word

Excel

Outlook

Adobe Acrobat Pro

Job description

Introduction
The Wisconsin Department of Children and Families (DCF), Division of Milwaukee Child Welfare, Integrated Operations and Support Services Section is currently recruiting to fill an Office Operations Associate - Fleet and Records Program Specialist position in Milwaukee, WI. DCF offers great benefits, personal growth opportunities and work-life balance as a State of Wisconsin employee; and the intrinsic reward associated with serving the children and families of Wisconsin. To learn more about DCF’s complete compensation package, please visit our Total Rewards Calculator!
This position is 100% on-site at the Milwaukee Department of Children and Families Office located at 635 N. 26th Street. Employees need to report to the office on their first day for onboarding and orientation.
DCF is committed to the important work of helping children, youth and families become safer, more secure and progress down the road to true independence. For more information about DCF, visit our website at http://dcf.wi.gov/. Come see why DCF is such a great place to work!

Position Summary

Under the general supervision of the Division of Milwaukee Child Welfare (DMCW), Integrated Operations and Support Services Section, Program Assistant Supervisor- Advanced, this position is responsible for being the primary contact overseeing the fleet vehicle system and process, providing records support and complex administrative support to the Initial Assessment Section and DMCW staff. Considerable knowledge of the Initial Assessment Section day-to-day functions is required to perform this position effectively. These duties require exercising discretion, judgment, considerable tact and independent decision-making while maintaining a professional attitude and demeanor, as well as performing other program specific support as assigned. Maintaining confidentiality of all information is required.

Salary Information

The classification title for this position is Office Operations Associate. The starting salary is $23.16 per hour ($48,172 annually). Pay for current and new State of WI employees will be based on the compensation plan in effect at the time of the appointment. Pay for current state employees who are transferring will be determined based upon the pay on transfer rules (higher level duties or equity) as outlined in the compensation plan in effect at the time of appointment.The pay schedule/range is 02-10. A one-year probationary period may be required.

Job Details

Due to the nature of the position, final candidates may be required to allow DCF to conduct a security background check to determine whether the circumstances of any pending charges or convictions would be substantially related to the job being filled.

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DCF sponsorship.) The Department of Children and Families does not sponsor visas, either at time of hire or at any later time.

Qualifications

You must possess a valid driver's license AND meet the minimum State Department of Administration fleet standards listed below:

• Valid driver's license
• Minimum of two years licensed driving experience
• Eighteen (18) years of age or older

Minimally Qualified Applicants Will Have

• Experience performing general administrative duties (organizing records, managing electronic communication, copying, printing, receiving/sending faxes, providing support to other staff, etc.).
• Experience working with Microsoft Word, Excel, Outlook, and Adobe Acrobat Pro at the basic level (e.g. updating logs and spreadsheets, basic tool functions, manipulating data, creating notes or documents, sending/receiving email communication, creating and editing documents)
• Experience working with specialty software programs and/or databases used to track and document information.

Well-qualified Applicants Will Have

• Experience handling multiple requests/tasks (i.e. directives, questions, and issues from several program areas, internal departments, and external customers)
• Experience writing, editing, and reading documents, to comprehend, interpret, and accurately apply written policies and procedures to relevant tasks.
• Experience working with vehicle services, such as preventive maintenance, mechanical concerns, routine services, and potential safety or maintenance issues.
• Experience responding to records requests, recordkeeping and/or filing/tracking records.
• Experience working with multi-function devices and multiple line telephones.

The State of Wisconsin is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to providing equal employment opportunities to applicants of any race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations to qualified applicants and employees with disabilities.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Permanent classified state employees who are eligible for consideration (transfer, voluntary demotion, or former employees as a reinstatement) must complete the application process to apply.