Office Operations Associate - Boston

United States Digital Space LLC; Boston (MA); On-site; USD 51,000 - 68,000; Full time

Benefits offered by this job

Generous benefits package

RSUs and employee stock purchase plan

Career development opportunities

Onsite team culture

Job summary

The company is seeking an Office Operations professional to welcome visitors, support employees, and maintain a safe, productive office environment onsite. You will help create a friendly, professional space that reflects the company culture.

You’ll manage daily floor walkthroughs, vendor relations, security coordination, service tickets, inventory, and monthly employee events, collaborating with multiple teams to keep operations running smoothly.

Qualifications

• Strong communication and interpersonal skills.
• Experience coordinating office operations and support.
• Ability to manage multiple tasks and priorities in a fast-paced environment.

Responsibilities

• Act as the face of the company by welcoming visitors and supporting employees in the office.
• Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
• Cultivate and maintain positive working relationships with building management & vendor partners
• Partner with the Security team to ensure the implementation of all safety protocols
• Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
• Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our the company standard for quality and consistency
• Maintain inventory of office supplies and ensure timely restocking to support daily operations
• Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
• Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
• Where required, work alongside various Operations teams to assist with office moves, build-outs and openings

Skills

People skills

Fast learner

Time management

Self-starter

Calm under pressure

Organization

Communication

Spreadsheet skills

Job description

At the company, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that the company scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.

What You’ll Do:

• Act as the face of the company by welcoming visitors and supporting employees in the office.
• Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
• Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
• Cultivate and maintain positive working relationships with building management & vendor partners
• Partner with the Security team to ensure the implementation of all safety protocols
• Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
• Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our the company standard for quality and consistency
• Maintain inventory of office supplies and ensure timely restocking to support daily operations
• Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
• Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
• Where required, work alongside various Operations teams to assist with office moves, build-outs and openings

Who You Are:

• A true people person, with an empathetic and friendly demeanor
• A quick learner who loves tackling challenges and streamlining processes
• Exceptional time management skills with the ability to multitask effectively
• A self-starter who takes initiative and drives projects forward
• Calm and even-tempered, able to maintain composure under pressure
• Patient and persistent, with a passion for seeing tasks through to completion
• Highly organized with keen attention to detail and pride in maintaining a welcoming office environment
• Able to bring structure to chaos
• Clear and concise communicator, both verbally and in writing
• Possess good spreadsheet skills
• Creative thinker who brings fresh ideas that enhance our culture at the company
• Ability to partake in scheduled after-hours events on a monthly basis

*the company values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.*

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

#LI-Onsite

the company offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, the company offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at the company is:

$51,000—$68,000 USD

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

the company endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy and AI Guidelines:

Any information you submit to the company as part of your application will be processed in accordance with the company’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at the company AI Guidelines.