GTM Operations Associate

United States Digital Space LLC; New York (NY); Hybrid; USD 100,000 - 133,000; Full time

Benefits offered by this job

Generous benefits

Stock equity (RSUs)

Career development

Mentor program

Inclusive culture

401(k) match

Paid time off

Employee stock purchase plan

Job summary

Datadog is seeking a GTM Operations Associate - Channels & Alliances to join a global team driving growth. You will be an operational partner, executing business operations, supporting reporting and systems, and scaling processes across the organization.

The role emphasizes data-driven decision-making, Salesforce reporting, and collaboration with Revenue Ops, Systems, Sales, and other teams to ensure data integrity and efficient workflows.

Qualifications

• Bachelor's degree required.
• 2–4 years in Business Operations, Sales Operations, Revenue Operations, GTM Operations, or similar role, preferably in SaaS.
• Experience building Salesforce reports and dashboards.
• Strong Excel/Google Sheets analytics and data organization.
• Excellent organizational and cross-functional collaboration skills.

Responsibilities

• Own recurring operational processes that support the global Channels & Alliances organization, ensuring execution is timely, accurate, and scalable.
• Build, maintain, and enhance Salesforce reports and dashboards to provide visibility into pipeline, partner performance, and other key business metrics.
• Partner with C&A, Revenue Operations, Systems, Sales, and other cross-functional teams to improve operational workflows, resolve business issues, and ensure data integrity across systems.
• Coordinate with and evaluate external vendors to support operational processes, systems enhancements, and business initiatives.
• Create and maintain process documentation, playbooks, and standard operating procedures to improve consistency and scalability across the organization.
• Identify opportunities to automate manual processes and leverage AI-enabled tools to improve operational efficiency and reduce administrative work.
• Serve as a trusted operational resource for the Channels & Alliances organization, balancing multiple priorities while delivering high-quality support to stakeholders across the business.

Skills

Dashboards

CRM data

Analytical skills

Cross-functional collaboration

Communication

Process improvement

Attention to detail

Vendor coordination

Education

Bachelor's degree

Tools

Salesforce

Excel/Google Sheets

Job description

The GTM Operations Associate - Channels & Alliances will join a global team driving the company's next phase of growth. We are interdisciplinary thinkers with diverse backgrounds across consulting, finance, strategy, operations, and technology. Our team partners directly with GTM leaders to improve operational efficiency, support data-driven decision-making, and scale the processes and systems that enable continued growth.

In this role, you will serve as an operational partner to the company's Channels & Alliances organization. You will execute critical business operations, support reporting and business systems, and help scale operational processes across the organization. You will work closely with cross-functional teams to ensure our C&A teams have the tools, data, and operational support they need to be successful. Success in this role requires strong attention to detail, systems thinking, and a passion for improving how teams operate.

*At the company, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.*

What you'll do:

• Own recurring operational processes that support the global Channels & Alliances organization, ensuring execution is timely, accurate, and scalable.
• Build, maintain, and enhance Salesforce reports and dashboards to provide visibility into pipeline, partner performance, and other key business metrics.
• Partner with C&A, Revenue Operations, Systems, Sales, and other cross-functional teams to improve operational workflows, resolve business issues, and ensure data integrity across systems.
• Coordinate with and evaluate external vendors to support operational processes, systems enhancements, and business initiatives.
• Create and maintain process documentation, playbooks, and standard operating procedures to improve consistency and scalability across the organization.
• Identify opportunities to automate manual processes and leverage AI-enabled tools to improve operational efficiency and reduce administrative work.
• Serve as a trusted operational resource for the Channels & Alliances organization, balancing multiple priorities while delivering high-quality support to stakeholders across the business.

Who you are:

• Bachelor's degree.
• 2–4 years of experience in Business Operations, Sales Operations, Revenue Operations, GTM Operations, Strategy & Operations, or a similar operational role, preferably within a SaaS or high-growth technology company.
• Experience building and maintaining Salesforce reports and dashboards, with a strong understanding of CRM data and reporting best practices.
• Strong analytical skills with experience using Excel or Google Sheets to organize data, identify trends, and support business decisions.
• Experience working with business systems and operational tooling, with the ability to quickly learn new platforms and support system enhancements.
• Excellent organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
• Demonstrated ownership and accountability, with a track record of improving operational processes and driving projects to completion.

Bonus points:

• Experience supporting Channels & Alliances/Partnerships organizations.
• Experience working with third-party vendors or technology providers to implement or improve business processes.
• Familiarity with workflow automation, AI/LLM tools, or no-code automation platforms.

*the company values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.*

Benefits & Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

*Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with the company.*

#LI-Hybrid

the company offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, the company offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at the company is:

$100,000—$133,000 USD

About the company:

the company is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, the company enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and the company Learning Center.

Equal Opportunity at the company:

the company is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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