Office & Operations Associate

Harvest Pack; North Bergen (NJ); On-site; USD 65,904,000 - 80,231,000; Full time

Job summary

Harvest Pack in North Bergen, NJ is seeking an Office & Operations Associate for a full-time role that bridges administrative offices and warehouse execution. You will coordinate logistics, maintain records, and support both office and fulfillment teams to ensure accurate inventory and timely order processing.

The role emphasizes attention to detail, proactive problem-solving, and collaboration across departments.

Qualifications

• 2+ years in a warehouse, logistics, distribution, or manufacturing office setting.
• Proficiency with MS Excel and bookkeeping/ERP software; e-commerce experience is a major plus.
• Strong communication and ability to work with cross-functional teams.
• Detail-oriented and committed to continuous process improvement.

Responsibilities

• Coordinate inbound/outbound logistics with carriers and the General Manager.
• Oversee daily e-commerce fulfillment records and conduct regular inventory audits.
• Bridge office administration and warehouse teams to streamline workflows.
• Maintain weekly financial records and perform basic bookkeeping tasks.
• Serve as primary liaison with external vendors and manage returns workflows.

Skills

MS Excel

Bookkeeping/ERP

Communication

Detail orientation

Team collaboration

Tools

Shopify

Amazon Seller Central

ERP software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office & Operations Associate

Full Time North Bergen, NJ, US

9 days ago Requisition ID: 1006

Salary Range: $23.00 To $28.00 Hourly

Office & Operations Associate

Company: Hakoware by Harvest Pack Inc.

Location: New Jersey

Position Type: Full-Time

FLSA Status: Non-exempt

About Harvest Pack & Hakoware

At Harvest Pack, we believe that great products shouldn’t cost the Earth. We are on a mission to deliver eco-friendly, sustainable, and high-quality packaging solutions that reduce single-use plastic waste across the food service industry.

As our Office & Operations Associate, you aren't just filing paperwork, you are the vital engine bridging our administrative operations and warehouse execution. If you thrive in a fast-paced environment where your precision directly impacts our team, our clients, and our sustainability mission, you’ll fit right in.

Core Responsibilities

• Inbound & Outbound Logistics Planning: Coordinate sales order fulfillment and partner with carriers and the General Manager to schedule and receive shipping containers seamlessly.
• Inventory & E-commerce Documentation: Oversee daily e-commerce fulfillment records and lead regular inventory audits to ensure digital data perfectly matches physical stock.
• Process Integration & Improvement: Serve as the trusted bridge between office administration and warehouse teams to streamline workflows and resolve operational bottlenecks in real time.
• Financial & Bookkeeping Support: Maintain accurate weekly financial records and perform foundational bookkeeping tasks in close support of the General Manager.
• Vendor & Return Management: Serve as the primary liaison for external vendors while managing end-to-end customer return workflows with care and efficiency.

What Success Looks Like

• Inventory Accuracy: Maintain $< 2\%$ variance between digital ERP records and physical stock counts.
• Fulfillment Speed: Ensure $100\%$ of daily e-commerce orders are processed and documented within 24 hours.

Proactive Coordination: Zero "blind" container arrivals—all incoming shipments are scheduled, staffed, and prepped at least 48 hours in advance.

What We Stand For

• Sustainability & Impact: We take pride in building a greener future. Every inventory decision and smooth delivery ensures eco-friendly solutions reach our customers efficiently.
• Teamwork & Unity: We bridge the gap between office strategy and warehouse execution. We respect every member of our team and foster an open, collaborative environment.
• Reliability & Excellence: We do what we say we're going to do. From accurate inventory tracking to flawless order processing, high standards are at the heart of our work.
• Ownership & Solutions Mindset: We don't just spot bottlenecks—we solve them. We take initiative, adapt quickly, and continuously improve our processes.

Qualifications

• Experience: 2+ years in a warehouse, logistics, distribution, or manufacturing office setting preferred.
• Technical Skills: Proficiency with basic-to-intermediate MS Excel and bookkeeping/ERP software. E-commerce experience (e.g., Shopify, Amazon Seller Central) is a major plus.
• Communication: Exceptional interpersonal skills with the natural ability to build rapport across different teams and operational cultures.
• Mindset: High detail orientation, dependability, and a genuine passion for continuous process improvement.

Why Join Us?

• Purpose-Driven Work: Be part of a growing company making a real, positive impact.
• Growth Culture: Work in a structured, transparent environment guided by the EOS framework where your contribution is visible and valued.
• Collaborative Environment: Join a supportive, hands-on team dedicated to shared success.