Office Medical Administrative Assistant

Florida Digestive Health Specialists, LLP; Brandon (FL); On-site; USD 32,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Retirement plan

Job summary

Florida Digestive Health Specialists, LLP in Brandon, FL is seeking an Office Medical Administrative Assistant to support front-office operations and clinical duties in a busy gastroenterology office.

The role includes administrative duties, billing coordination with Catalyst, and ensuring HIPAA and safety standards are followed while assisting with onboarding and daily workflows.

Qualifications

• 1–2 years billing experience.
• 1–2 years as Medical Assistant or related role.
• Experience leading/coordinating small teams.
• Excellent written and verbal communication skills.
• Familiarity with EMR software and patient records.
• Knowledge of HIPAA, OSHA and Medicare compliance is a plus.

Responsibilities

• Provide administrative and clinical support to the Office Administrator.
• Coordinate with Catalyst and manage billing documentation and claims.
• Assist with insurance inquiries and billing follow-ups.
• Uphold HIPAA, OSHA and security policies in daily tasks.
• Assist onboarding of new staff and support workflow optimization.
• Collaborate with healthcare providers to improve patient care and efficiency.
• Prepare monthly reports such as A/R and patient balances.

Skills

Billing experience

Leadership

Organization

Communication

EMR proficiency

Independence

Regulatory knowledge

Attention to detail

Adaptability

Tools

EMR systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Office Medical Administrative Assistant

Full Time Clerical FDHS SOUTH SHORE GASTROENTEROLOGY LLC, Brandon, FL, US

Today Requisition ID: 1407

Salary Range: $23.00 To $25.50 Hourly

Location: Brandon, Florida

Description:We are seeking a highly organized and motivated individual to join our team as an Office Medical Administrative Assistant for our busy gastroenterology office. The Office Medical Administrative Assistant will support the operations of the care center by assisting the Office Administrator with administrative duties while also performing routine clinical tasks as a Medical Assistant. This dual role ensures seamless coordination between front office functions, billing support, patient care. The position serves as a key liaison to Catalyst, the third-party medical billing company, to support efficient billing workflows and communication.

Duties and Responsibilities:

Administrative Support:

• Assist the Office Administrator with managing day-to-day office administrative, clinical, and billing operations.
• Serve as the liaison to Catalyst by communicating billing concerns, submitting required documentation, and tracking resolution of outstanding issues.
• Support billing processes by gathering and submitting documentation, following up on outstanding claims, and assisting with insurance-related inquiries.
• Maintain office policies and procedures to ensure compliance with FDHS and healthcare regulations and standards including HIPAA, OSHA, Fraud, Waste & Abuse, and Cybersecurity.
• Serve as back-up when a staff member is absent.
• Assist with onboarding of new staff, including orientation and new hire documentation.
• Collaborate with healthcare providers to optimize patient care and workflow efficiency.
• Coordinate with external vendors and service providers as needed.
• Assist with monitoring all monthly reports such as A/R, visit tracking, patient balance, and daily charge
• Maintain confidentiality of patient information and adhere to HIPAA guidelines.
• Assist in special administrative projects and initiatives aimed at growth planning and improving office operations and patient satisfaction.

Medical Assistant:

• Prepare patients for examination and treatment by taking vital signs, medical history, and documenting information in the electronic medical record (EMR) system.
• Responsible for entering recalls and handling new prescription/prescription refills as directed by the physician.
• Maintain strict adherence to infection control protocols and safety standards.
• Conduct physician referrals as well as service pre-certifications on an as needed basis.
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations.
• Other duties as assigned. Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management.

Qualifications:

• 1 to 2 years experience in billing.
• 1 to 2 years experience as a Medical Assistant.
• 1 to 2 years of Leadership experience.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, with a customer service-oriented approach.
• Proficiency in office software applications, including electronic medical (EMR) systems.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with healthcare regulations, such as HIPAA, OSHA, and Medicare compliance.
• Attention to detail and a commitment to maintaining high standards of professionalism and patient care.
• Flexibility to adapt to changing priorities and responsibilities as needed.
• Comprehensive benefits package including health insurance, retirement plan, paid time off and paid holidays.
• Positive and collaborative work environment.

Physical Demands:

The employee is frequently required to walk; sit; use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. The employee should be able to lift and move up to 25 lbs.

EEO Statement:

It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.