Office Manager — Student Services & Operations

Old Dominion University; Norfolk (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Old Dominion University in Norfolk, VA is seeking an Office Manager to supervise administrative operations for the Center for Orientation, Retention, and Exploration. This role screens students for appointments, manages budgets, trains hourly staff, maintains student records, and reports on caseloads.

Occasional telework may be directed by supervisor; standard full-time hours in a busy office. The position requires strong organizational, communication, and budgeting skills, with experience

Qualifications

• Considerable experience providing administrative or clerical support in a professional office setting.
• Some experience monitoring and reconciling budgets.
• Experience supervising staff or coordinating student workers is a plus.
• Ability to interpret and follow established policies and procedures.

Responsibilities

• Manage office operations for the Center for Orientation, Retention, and Exploration.
• Screen students for appointments, maintain records, and report caseload data.
• Train and evaluate hourly staff and support the director with budget tasks.

Skills

Customer service

Budgeting principles

Oral and written communication

Organizational skills

Interpersonal skills

Diversity and inclusion

Policy interpretation

Decision making

Data reporting

Staff supervision

Tools

Banner

Microsoft Office

Job description

Old Dominion University in Norfolk, VA is seeking an Office Manager to supervise administrative operations for the Center for Orientation, Retention, and Exploration. This role screens students for appointments, manages budgets, trains hourly staff, maintains student records, and reports on caseloads.

Occasional telework may be directed by supervisor; standard full-time hours in a busy office. The position requires strong organizational, communication, and budgeting skills, with experience