Office Manager - State Farm Agent Team Member

Lindsay Perrico - State Farm Agent; Olmsted Falls (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission/bonus

Growth opportunities

Job summary

Lindsay Perrico - State Farm Agent in Olmsted Falls, OH is seeking an Office Manager Team Member to support policies and customer experiences. You will help maintain smooth operations and promote insurance products and financial services with a collaborative team.

The role emphasizes organized, detail-oriented work, cross-functional coordination, and a focus on helping the community access necessary protections and services.

Qualifications

• Excellent communication skills, written and verbal.
• Experience in customer service required.
• Experience in sales preferred.
• Proactive in problem-solving.
• Able to work in a team environment.
• Able to obtain Property and Casualty License.
• Able to obtain Life and Health License.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance options and billing.
• Use a needs-based review to educate customers about insurance options.
• Ensure the office is well-maintained and equipped to meet customer needs and market products.

Skills

Communication

Customer service

Sales

Teamwork

Problem solving

Windows apps

Licensing prep

Tools

Windows

Job description

Full Time • olmsted Falls, OH

ROLE DESCRIPTION

AsOffice Manager - State Farm Agent Team Member withLindsay Perrico - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Lindsay Perrico - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS

• Excellent communication skills - written, verbal, and listening Highly organized and detail-oriented
• Experience in customer service required
• Experience in managing customer service preferred
• Experience in sales preferred
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to coordinate and collaborate with others to achieve agency goals.
• Able to succeed in a fast-paced environment
• Able to obtain Property and Casualty License
• Able to obtain Life and Health License

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Compensation: $45,000.00 - $60,000.00 per year

Looking for the skills and confidence to run a business in the future?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to work in an environment that is fun, challenging, and rewarding, then Lindsay Perrico - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Lindsay Perrico - State Farm Agent!

About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance.
• Our office is located in Lakewood, Ohio.
• Our office is open 9a-5pm Mon-Fri.
• I have been a State Farm agent since 2014.
• I am a proud graduate of The Ohio State University.
• We currently have 3 team members at our agency.
• Our agency has received awards including: Ambassador Travel, Legion of Honor, and New Agent Program Qualifier

Join a community of good neighbors

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Referral code from a current employee If no code provided, add their name instead.

Slide 6 of 14: Jenn Hejny- Full time Account Representative Olmsted Falls Location