Office Manager (Series A)

Quiet Capital; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Craniometrix is seeking an Office Manager (Series A) to own daily operations for our NYC HQ and distributed workforce. You will manage office space, inventory, mail, meetings, and vendor relationships, while supporting HR, IT, and executive needs.

The ideal candidate is highly organized, proactive, and detail-obsessed, with the ability to juggle priorities in a fast-paced startup. You will thrive coordinating cross-functional teams and creating a polished in-office experience.

Qualifications

• Recent grad with exceptional organizational instincts and high ownership (school, jobs, side projects)
• 2+ years in office management, operations, or a similar support role
• Comfortable providing first-line IT support for common hardware/software issues
• Experience coordinating vendors and planning events
• Strong communication and discretion with confidential information

Responsibilities

• Own day-to-day operation of NYC HQ: space, cleanliness, stocking, function
• Manage office inventory, stationery, kitchen, equipment, supplies
• Handle mail, deliveries, faxes, meeting rooms, visitors
• Coordinate with building vendors, cleaning, catering, suppliers
• Organize team events and foster a positive culture across in-person and remote teams
• Onboard/offboard logistics for in-person and remote staff, laptop setup and asset tracking
• Provide first-line IT support and escalate complex issues
• Coordinate state registrations and payroll taxes with external providers
• Manage employee expenses and reimbursements
• Handle confidential HR information with discretion
• Support executive team calendars, travel, and events

Skills

Organization

Detail-oriented

Proactive problem-solver

IT basics

Vendor coordination

Strong communicator

In-office presence

Education

Recent graduate or 2+ years in office management/operations

Job description

Craniometrix

Using AI to help dementia patients age at home

Office Manager (Series A)

$65K - $85K New York, NY, US

Job type: Full-time

Role: Support

Experience: Any (new grads ok)

Visa: US citizen/visa only

About the role

We’re looking for an exceptional office manager to own the day-to-day operations that keep our team effective - office space, culture, team support, and the logistics behind an in-person and distributed workforce.

You’ll support an in-person team of 20 at our NYC HQ and a remote team of 60, acting as the go-to operator who makes sure the office runs smoothly, people have what they need, and the details are handled. This role sits within our core Operations but supports the whole company.

This is an in-office, high-trust, high-ownership role for someone who is exceptionally organized, proactive, and detail-obsessed, and who thrives in a fast-paced startup environment where no task is too small. The ideal candidate is trustworthy, resourceful, technically capable, and execution-focused - comfortable troubleshooting a laptop issue, coordinating a vendor, and planning an event on the same day.

Office & Facilities Management

• Own the day-to-day operation of our NYC HQ - keep it clean, organized, stocked, and fully functional
• Own office inventory and ordering - stationery, kitchen, equipment, and general supplies
• Manage mail, deliveries, faxes, meeting rooms, and visitors
• Serve as the primary point of contact for office vendors - building super, cleaning company, event catering, and suppliers

Team & Culture

• Own and organize team events, celebrations, on-sites, and offsites
• Help foster a positive, energetic, high-performance culture across both in-person and remote teams
• Create a welcoming, polished in-office experience and be a go-to resource for day-to-day team needs

People and Business Operations Support (HR, Benefits & IT)

• Handle first-line questions on benefits, HR, and facilities - troubleshooting with vendors and escalating to the right support teams
• Own onboarding and offboarding logistics for the in-person and remote team - primarily laptop setup, shipping, and asset/inventory tracking
• Provide first-line IT support for basic user issues (accounts, hardware, common software), escalating more complex problems as needed
• Co-ordinate state registrations and payroll taxes working with external service providers
• Manage employee expenses and reimbursements
• Handle confidential HR information with discretion and care

Executive Support

• Provide coordination for executive team meetings, on-sites, customer visits, and conferences
• Manage founder calendar and travel
• Handle occasional errands and tasks for founder (in-office hours)

What we're looking for

• A recent grad with exceptional organizational instincts and a track record of high ownership (school, jobs, side projects), or 2+ years in office management, operations, or a similar support role
• Exceptionally organized and detail-oriented, with a proven ability to juggle competing priorities without dropping the ball
• A proactive, resourceful problem-solver who takes ownership and figures things out rather than waiting for direction
• Technically capable and comfortable with everyday tech - able to provide (or quickly learn to provide) first-line IT support for common hardware and software issues, like password resets, and to set up and track laptops and equipment
• Strong communication and interpersonal skills, with the discretion and judgment to handle confidential information appropriately
• Reliable, in-office presence at our NYC HQ
• Bonus: experience supporting distributed/remote teams, managing vendors, working at an early state startup

Compliance & Confidentiality

This role involves access to confidential and protected health information (PHI) in the course of handling mail, faxes, and records, as well as confidential HR and employee information. The successful candidate will be expected to handle sensitive information with discretion and to complete HIPAA and privacy training, which we provide.

About Craniometrix

Craniometrix has raised over $21 million to help make dementia suck less.

Dementia is tough - but it can be easier. If you give families the right non-clinical coaching and support, you can avoid 30% of hospitalizations for these patients. And Medicare has recently started paying for that coaching.

Our team works hard to solve this problem and this role will help enable our team to do their most effective work.

About Craniometrix

Craniometrix has raised over $21 million to help make dementia suck less.

Dementia is tough - but it can be easier. Turns out, if you give families the right non-clinical coaching and support, you can avoid 30% of hospitalizations for these patients. And Medicare has recently started paying for that coaching.

We launched our care navigation service for dementia patients in July of 2025, hit $8M of ARR, and just raised a $15M Series A.

We leverage AI to provide best-in-class care, alleviating the burden on providers. Come help us build!