Office Manager (Sales) - Olathe, KS

Eyetastic Services, LLC; Olathe (KS); On-site; USD 60,000 - 90,000; Full time

Job summary

Eyetastic Services is seeking a confident, organized Optical Office Manager to lead our dynamic team and enhance the patient experience. This role blends hands-on leadership with strategic oversight of daily operations.

You will coach staff, drive service excellence, and implement efficient workflows that support growth and quality across the practice. If you thrive in a fast-paced optical setting and value teamwork, apply today.

Qualifications

• Proven leadership experience with ability to drive results.
• Strong organizational skills and ability to manage multiple priorities.
• Comfortable holding team members accountable and conducting difficult conversations.
• Sales background or coaching teams to meet operational/service goals is a plus.
• Exceptional communication skills with emotional maturity and dependability.

Responsibilities

• Oversee daily operations of the optical office, ensuring smooth workflow and patient care.
• Lead, motivate, coach a diverse team, cultivating accountability and professional growth.
• Identify areas for improvement and implement training, workflow, and team development.
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality.
• Address gaps and challenges proactively with solution-oriented thinking and structured follow-through.

Skills

Leadership

Organizational skills

Staff coaching

Communication

Accountability

Conflict resolution

Sales coaching

Job description

An established optical practice is seeking a confident, organized, and proactive Optical Office Manager to lead our dynamic team. This pivotal role is for a leader passionate about creating a positive patient experience, fostering a supportive team culture, and driving operational excellence.

Key Responsibilities:

• Oversee daily operations of the optical office, ensuring smooth workflow and exceptional patient care
• Lead, motivate, and coach a diverse team, cultivating accountability and professional growth
• Hold staff to high standards while providing constructive feedback and engaging in difficult conversations as needed
• Continually create a positive, collaborative, and supportive work environment
• Identify areas for improvement and implement effective processes for training, workflow, and team development
• Take ownership of team performance, consistency, and continuous improvement initiatives
• Actively participate in the patient experience, coaching staff on service excellence and recognizing opportunities to enhance practice performance
• Collaborate with leadership to set and achieve goals for patient-facing services, growth, and quality
• Address gaps and challenges proactively with solution-oriented thinking, providing structure and follow-through without constant direction

Qualifications:

• Proven leadership experience with the ability to drive results
• Strong organizational skills and the ability to manage multiple priorities
• Comfortable holding team members accountable and having difficult conversations
• Sales background or experience coaching teams to achieve operational and service goals is a plus
• Exceptional communication skills with emotional maturity and dependability
• Track record of building strong teams and positive work cultures
• Proactive, hands‑on manager who balances daily operations with big‑picture thinking

This is a meaningful opportunity to take real ownership of a growing practice and help shape the patient and team experience. The ideal candidate is invested in building a supportive, high-performing team and is dedicated to our office's long-term success.

About Eyetastic Services:

Eyetastic Services partners exclusively with employers who provide equal opportunities across all healthcare fields. As dedicated eye care professionals, we support you at every stage of the hiring process, including free resume assistance and negotiations, always with your privacy in mind. We never share your information with other recruiting agencies or charge candidates any fees, so that you can explore new opportunities with complete peace of mind.

Learn More:

Visit eyetasticservices.com for a list of nationwide opportunities.