Office Manager Pediatric Clinic

Speak To Me Inc; Springfield (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

A pediatric therapy clinic in Springfield seeks an experienced Office Manager to lead operations and enhance patient experience. The ideal candidate will have strong leadership skills, be detail-oriented, and thrive in a collaborative environment. Responsibilities include managing daily operations, supporting staff, and ensuring patient satisfaction. Join a growing team dedicated to delivering exceptional therapy services.

Benefits

IRA Retirement with Match

Dental insurance

Health insurance

Paid time off

Training & development

Qualifications

• Administrative experience in a medical setting is required.
• Bilingual English/Spanish is a plus.

Responsibilities

• Oversee daily operations and manage patient care issues.
• Lead and motivate the team for patient-centered care.
• Manage clinic workflows and maintain office supply stock.

Skills

Leadership

Communication

Customer Service

Detail-oriented

Organized

Tools

Microsoft Office

Google Drive

Job description

Benefits:

• IRA Retirement with Match
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Speak To Me Pediatric Therapy is looking for an experienced Office Manager to become a part of our growing pediatric clinic team.

Are you a results-driven leader with exceptional organizational skills? Ready to make a meaningful impact in a clinical setting by ensuring smooth operations and an outstanding patient experience? Speak To Me is looking for an Office Manager who can lead, inspire, and optimize. If you’re a pro at creating streamlined workflows, connecting with people, and tackling complex office management tasks, we want to hear from you!

We are looking for a natural leader who would like to be part of a collaborative team and can grow with our business. The right candidate is motivated by growth and views change as an opportunity.

Administrative experience in a medical setting is required.

Check us out at www.speaktomenc.com

Responsibilities Include:

• Oversee daily operations, manage patient care issues, and support office staff and therapists to deliver personalized therapy services.
• Lead and motivate the team, fostering a collaborative and positive work environment focused on continuous improvement and patient-centered care.
• Manage clinic workflows, including scheduling, patient satisfaction, and office calendar for staff time off.
• Drive clinic growth through patient retention and community outreach.
• Coordinate with intake coordinator & billing specialist.
• Manage EMR system and keep patient records updated.
• Maintain office supply stock and order as needed.
• Assist colleagues and welcome clients upon arrival.
• Support special projects and perform additional responsibilities as assigned.
• Handle patient intakes, payments, filing, insurance checks, and other administrative tasks.

Skills/Qualifications:

• Leadership ability and proficiency in managing daily operations.
• Preferred administrative office experience.
• Detail-oriented, organized, and accurate.
• Ability to work independently and prioritize in a fast-paced environment.
• Open to learning new processes.
• Experience in pediatrics is a plus but not required.
• Proficient in Microsoft Office and Google Drive.
• Reliable transportation and ability to pass background checks.
• Bilingual English/Spanish is a plus.
• Strong communication and customer service skills.
• Availability to work at least 2 days per week until 6:00 pm, Monday-Thursday.

Work Remotely: No