Office Manager - Law Firm Admin & People Lead

Williams Mullen Clark Dobbins Pc; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Williams Mullen is seeking an experienced Office Manager to oversee and support the LAA and Receptionist teams in the Raleigh, NC and Columbia SC offices. The role requires supervising staff, managing performance, attendance, staffing coordination, and engagement initiatives in a fast-paced law firm environment.

The successful candidate will lead timekeeping and attendance processes, foster collaboration with leadership, and promote a professional, service-oriented work culture across the firm.

Qualifications

• Requires Bachelor's degree in Business Administration or related field.
• Minimum five years of supervisory or office management experience in a law firm.
• Experience managing performance, attendance, scheduling, and staffing coordination.
• Experience working with Human Resources on employee relations is preferred.

Responsibilities

• Directly supervise Legal Administrative Assistants and Receptionists.
• Oversee onboarding and integration of LAAs and Receptionists.
• Provide training on policies, procedures, workflows, and performance expectations.
• Manage staff scheduling and coverage for administrative support.
• Conduct regular performance discussions and annual evaluations.
• Coordinate with HR on employee relations and performance improvement actions.
• Oversee timekeeping, attendance, overtime, and PTO processes.

Skills

Leadership

Coaching

Employee development

Communication

Discretion

Organizational skills

Time management

Microsoft Office

HCM systems

Education

Bachelor's degree in Business Administration or related field

Five years supervisory or office management experience (law firm)

Experience managing performance, attendance, scheduling, staffing coordination

Job description

Williams Mullen is seeking an experienced Office Manager to oversee and support the LAA and Receptionist teams in the Raleigh, NC and Columbia SC offices. The role requires supervising staff, managing performance, attendance, staffing coordination, and engagement initiatives in a fast-paced law firm environment.

The successful candidate will lead timekeeping and attendance processes, foster collaboration with leadership, and promote a professional, service-oriented work culture across the firm.