Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple: grow the highest-quality weed at prices everyone can afford.
We're looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to \"Weed the People.\"
With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD/DC market- and have a little fun while we're at it.
Office Manager
The Office Manager is responsible for overseeing day-to-day administrative operations, managing purchasing and financial controls, and supporting cross-functional teams across the facility. The Office Manager coordinates all administrative office services such as general business activities, appointment-setting, records control, billing and coding, cash receivables, and non-cannabis inventory purchases, and assists the General Manager of Operations with multiple aspects of finance and accounting. The Office Manager ensures compliance with company policies and regulatory standards, including proper logging of security incidents and completion of facility checkpoint protocols. Strong organizational skills, sound judgment, and the ability to coordinate effectively across departments are essential for success in this role.
Your role in caring for our company:
The essential functions include, but are not limited to the following:
Office Operations & Administration
- Coordinate and implement general office services, ensuring smooth day-to-day operations.
- Maintain office supply inventory; order materials as needed and communicate regularly with department heads and managers regarding supply needs.
- Oversee purchasing of non-cannabis inventory, including management of the third-party purchasing system and vendor communications.
- Analyze and improve office procedures and systems related to record keeping, forms control, office layout, and personnel needs; create new systems or revise established procedures, including research and implementation of new systems.
- Serve as primary point of contact for Support Services, headquarters, and external vendors regarding all company purchases.
- Provide notary services for company and business-related needs.
- Escort vendors and visitors as needed throughout the facility.
- Assist with the planning and execution of special events, including running errands.
- Support the General Manager of Operations in ensuring adequate front Access Control coverage.
- Serve as the primary point of contact for all facility security-related matters, including 24/7 on-call responsibility for urgent issues.
- Oversee and ensure completion of routine facility security checkpoints and inspections, including timely documentation and escalation of any issues.
- Maintain and enforce compliance with company policies and regulatory requirements regarding security operations and incident logging.
- Review and log all security risks, concerns, or incidents, ensuring accurate reporting, follow-up, and resolution.
- Coordinate with external security vendors or law enforcement as needed to support investigations or address safety concerns.
- Collaborate with management and compliance teams to update and implement security policies and procedures as needed.
- Exercise independent judgment to resolve administrative issues efficiently.
- Promote teamwork and provide operational support across departments as approved by management.
Finance & Purchasing
- Manage accounts payable and oversee financial controls related to office purchasing.
- Control petty cash and company debit card use, including collecting and tracking receipts, completing reports, and maintaining monetary levels and allotments.
- Perform weekly local bank deposits (Hagerstown) and receive, log, and handle all cash and check receivables.
- Manage and reconcile transactions:
- Enter and track orders for MCP Processing
- Handle credits and ACH payments
- Balance and reconcile account activity
- Generate and send AR reports to the sales team
- Categorize and maintain GL codes for repeat vendors and consult with the General Manager of Operations on new vendor setup.
Logistics & Delivery
- Serve as a backup driver for cannabis deliveries to dispensaries as needed.
- Conduct bank runs and related errands as required.
Team Leadership & Performance Analytics
- Collaborate effectively with the Human Resources Department and appropriate partners to implement and manage the company's policies and procedures.
- Partner with the Human Resources Department to monitor staff performance, provide timely feedback along with development goals, assign accountabilities, set objectives, establish priorities, and conduct annual performance evaluations.
- Retain and develop top performers by understanding individuals' motivations and providing actionable feedback.
- Address low performance and attendance issues quickly, compassionately, and in alignment with company policies.
- Manage employees' scheduling, basic time off requests, performance reviews, etc.
All other duties as necessary.
Qualifications we ask you to have:
- For legal reasons, all employees need to be at least 21 years of age.
- You will be asked to pass a Federal and State criminal history background check.
- We ask that you have an Associate's degree in Business Administration or related field (Bachelor's Degree preferred).
- We ask that you have a minimum of two (2) years of banking, teller, or cashier experience.
- We ask that you have a minimum of three (3) years of administration management experience.
- We ask that you have excellent leadership skills, with steadfast resolve, personal integrity, and business acumen.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
Additional skills which will help you excel in your role:
- A passion for the cannabis culture.
- Strong decision-making and problem-solving skills.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Excellent customer service.
- Ability to foster collaboration, be a team player, though also independent and self-motivated.
- Coachable and can take full ownership of personal development, regularly soliciting feedback from teammates including those supervising, colleagues, and supervisor/s.
- Ability to work at a fast pace in a high production environment!
- Comply with all HR policies including confidentiality and non-disclosure.
- Maintain open communication with the management team and other co-workers.
- Strong work ethic, integrity, and desire to be accountable, transparent, and proactive.
Work Schedule/Location:
- On-site five days a week in Hagerstown, MD.
Please make sure you are willing and able to perform the following:
Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions.
- While performing the duties of this position, you will be regularly asked to talk or hear.
- You will frequently use your hands or fingers to handle or feel objects, tools, or controls.
- Occasionally, you will need to stand, walk, sit, and reach with hands and arms.
- You will be asked to occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
- The noise level in the work environment is usually low to moderate.
Our Benefits
- Health Insurance: Medical, Dental & Vision
- Employee Assistance Plan
- Short-Term Disability
- Life Insurance AD&D
- 401K
- DCM Product/Merch Discounts
- Paid Time Off
- Competitive pay
- Industry Discounts
- Discretionary Bonus
Equal Opportunity and Aff…
DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.