Office Manager II

Dermatologists of Central States; Mason (OH); On-site; USD 45,000 - 75,000; Full time

Job summary

An established dermatology practice is seeking an Office Manager to lead daily operations and ensure patient satisfaction. This role is pivotal in managing both clinical and administrative teams while overseeing budgets and inventory. The ideal candidate will demonstrate strong leadership and operational skills, fostering a positive environment for both staff and patients. Join a dedicated team that values patient care and operational excellence, and help shape the future of dermatologic services in a supportive and dynamic setting.

Qualifications

• High school diploma required; healthcare management degree preferred.
• Strong leadership, operational, and communication skills are essential.

Responsibilities

• Oversee daily operations and manage clinical and non-clinical staff.
• Implement office policies, hire staff, and ensure a positive patient experience.

Skills

Leadership Skills

Problem-Solving Skills

Communication Skills

Operational Skills

Education

High School Diploma

Associate or Bachelor's Degree in Healthcare Management

Tools

ModMed

EMA

Electronic Medical Records (EMR)

Job description

Dermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80+ locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. This role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory.

Job Responsibilities

1. Implement office policies and procedures.
2. Hire and onboard administrative and clinical staff.
3. Supervise, train, coach, and evaluate administrative and clinical staff.
4. Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
5. Oversee and approve time sheet details to ensure payroll processes timely and accurately.
6. Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
7. Collaborate with nurses, providers, and executives.
8. Partner with regional managers to set goals, objectives, and budgets for the office.
9. Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
10. All other duties as directed and assigned.

Minimum Qualifications

1. High school diploma or equivalent; associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
2. Familiarity with ModMed, EMA, EMR preferred.
3. Thorough understanding of HIPAA laws and guidelines.
4. Works well independently and has strong operational skills.
5. Learns quickly and has strong problem-solving and critical thinking skills.
6. Develops strong relationships with coworkers and has strong leadership skills.
7. Communicates effectively and has strong verbal and written communication skills.

Physical Demands

While performing the duties of this job, the employee is required to:

1. Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
2. Regularly use close vision and ability to adjust focus.
3. Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.